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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barb Vecchio

Barb Vecchio

May 13, 2026

5  out of  5
rating by Barb Vecchio
"Michelle was great she took the time to work with me and break everything down for us. She really saved us alot of money for the same coverage plus extra befits. She is kind and passionate and made this switch painless. She even worked around my busy work life... Thankyou so much for taking time out to assist me and make sure I understood erything to the fullest."
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Monique Dozier

May 12, 2026

5  out of  5
rating by Monique Dozier
"I had a lovely conversation with Ms. Eva She was nice and helpful with my policy."
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Ejane

May 11, 2026

5  out of  5
rating by Ejane
"Highly recommended very friendly and knowledgeable staffs! Shout out to Ms.Jenna for assisting us! Thanks very much!"
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Lena Cool

May 8, 2026

5  out of  5
rating by Lena Cool
"The Agent."
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Cadrina Green

May 8, 2026

5  out of  5
rating by Cadrina Green
"TIFFANY MAPP'S STATE FARM ,MAKES LIFE EASIER AND SIMPLE. WE HAVE BEEN WITH THEM SEVERAL YEARS AND WE ARE GREATFUL!"
We responded:
"Hi Cadrina, Thank you so much for the wonderful 5-star review! We truly appreciate your loyalty and continued trust. We’ve been honored to serve you for several years, and we’re so glad we’ve been able to make things easier and simpler for you. "
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Sunny Khan

May 7, 2026

5  out of  5
rating by Sunny Khan
"I cannot thank Michelle at Tiffany Mapp, State Farm enough! She provided highly professional with detailed explanation of our coverage. I highly recommend them to anyone seeking a trustworthy agent who treats you like family."
We responded:
"Hi Sunny! We’re so glad Michelle provided you with a highly professional experience. We truly appreciate your recommendation and are honored we earned your trust—our goal is to treat every customer like family. 😊"
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Lori Griffin

May 6, 2026

5  out of  5
rating by Lori Griffin
"Katie and Carson are so incredibly nice, knowledgeable, and helpful with both suggestions and answers"
We responded:
"Thank you so much, Lori! Your kind words mean a lot, and we truly appreciate your 5-star review. I'm glad Katie and Carson were able to provide you with such great support—being friendly, knowledgeable, and genuinely helpful is our goal. "
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Charles Farr

May 1, 2026

5  out of  5
rating by Charles Farr
"Jenna is such a pleasure to chat with. She always takes good care of my problem. She is very patient with me. I appreciate her kindness. Sometimes I want to call and talk with her when I don’t even have a question or problem. She does a fantastic job for Ms. Mapp. Chuck Farr"
We responded:
"Hi Charles, Jenna is truly a pleasure to have on our team, and we’re so glad she’s been able to take great care of your needs. Her patience, kindness, and willingness to help mean a lot to us—and to you. 😊Also, we love that you feel comfortable reaching out anytime. . We really appreciate you!"
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L Fitz

May 1, 2026

5  out of  5
rating by L Fitz
"Jenna from State Farm Insurance was very helpful in resolving my issues."
We responded:
"Hi Fitz, Thank you for your review! I'm glad Jenna was able to help resolve your issues. We truly appreciate your you, your business and your trust in us. 😊"
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Darrin Brewer

April 30, 2026

5  out of  5
rating by Darrin Brewer
"Best customer service . Jenna answered my call quickly and resolved my questions and request within 3 minutes."
We responded:
"Hi Darren, Thank you so much for the 5-star review! I'm glad to hear Jenna answered your call quickly and was able to resolve your questions and request in a timely manner. Providing great customer service is our #1 priority."
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terri cowart

April 29, 2026

5  out of  5
rating by terri cowart
"Devin walker was very knowledgeable about my auto ins. He walked me through the process and help set up. My account online is now going to be helping me with homeowners insurance as well as my auto.."
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juan lopez

April 23, 2026

5  out of  5
rating by juan lopez
"Muy buen servicio y exelente plan de seguro para carros.me ofrecio la sra EVA Gracias"
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Heather Pyne

April 22, 2026

5  out of  5
rating by Heather Pyne
"Jenna was on top of it! Fast efficient and no problems!"
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Alonzo Dow

April 20, 2026

5  out of  5
rating by Alonzo Dow
"I had a great and very long conversation with Eva today about how this experience won't be like the last one I had with State Farm, the last experience I had was good at the beginning but I was very unhappy at the end and that's why I left State Farm but Eva assured me that she would look after me, I am 65 and I am disabled and I to know that the companies I hire are going to take my best interest into consideration when making decisions on helping me when I need it most! 🤔 and Eva assured me that she and you will make sure that I am taking care of properly, I hope that she is right! 🤠 Alonzo G. Dow"
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Mattie Hayes

April 18, 2026

5  out of  5
rating by Mattie Hayes
"Spoke with Devin @ State Farm regarding auto coverage for my vehicles . He was very patient with me while explaining the coverages and walking me through my account setup. Very friendly as well as knowledgeable. He answered all my questions Devin is a pleasure to work with."
We responded:
"Hi Mattie, Thank you so much for your kind words! We’re thrilled to hear he provided you with patient, friendly, and knowledgeable service. We’re glad he could help you understand your auto coverage. Thank you for choosing us for your auto insurance needs."
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Cedric Johnson

April 17, 2026

5  out of  5
rating by Cedric Johnson
"My experience was great. I spoke with Jenna with Tiffany map state Farm regarding some questions l had about renewal and policy changes. Jenna Answered all my questions. She was very courteous, professional and knowledgeable about the business. Thank you Jenna, for making my experience a good one."
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T Haynes

April 17, 2026

5  out of  5
rating by T Haynes
"I’ve been a customer of this State Farm agency for a few years. Everyone there is amazing and so helpful. Today I worked with Jenna who went above and beyond to meet my insurance needs. Keep up the good work. It is greatly appreciated! 🎉"
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Beth Webb

April 14, 2026

5  out of  5
rating by Beth Webb
"Jenna was polite, professional, kind, and knowledgeable. She is the perfect person to answer the phone in a busy office. She took the time to clearly explain the changes to my payment plan for my car insurance, but she also mentioned two other products in the life insurance line that could be helpful to me in the near future. Thank you Jenna. Every interaction I've had with this agency whether it's Jenna or Devon or Tiffany has been equally helpful."
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Richard Mitchell

April 14, 2026

5  out of  5
rating by Richard Mitchell
"I had a great experience. Agents were knowledgeable and friendly"
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Maliyyah Pearson

April 14, 2026

5  out of  5
rating by Maliyyah Pearson
"was able to help lower my insurance"
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Teresa Daniels

April 13, 2026

5  out of  5
rating by Teresa Daniels
"I feel so appreciative with your service"
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karen scott

April 8, 2026

5  out of  5
rating by karen scott
"I love This State Farm office. I'm in the midst of helping my son move we continue to help my son move. It was sent to me over text and I didn't even have to wait for it in the mail. They sent it to me straight in my text because I do not understand how to receive it over Email. They certainly came threw for me. And I do so appreciate it. They are always so understanding and help me I am not very tech savvy so this means so much to me"
We responded:
"Thanks for the kind words, Karen. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Tiffany"
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Anno Hardage

April 7, 2026

5  out of  5
rating by Anno Hardage
"The Tiffany Mapp team at State Farm is remarkable in their professionalism and attention to details . They literally saved me hundreds every month . A must call for anyone shopping auto insurance"
We responded:
"Hi Anno, Thank you so much for your fantastic review! We’re thrilled to hear that we were able to provide you with professional, detail-oriented service and helped you save hundreds each month. Your recommendation means a lot to us! Thank you for choosing our agency for your insurance needs. "
Profile photo of Wanda Southerland

Wanda Southerland

April 7, 2026

5  out of  5
rating by Wanda Southerland
"Very pleasant and helpful"
We responded:
"Hi Wanda, Thank you for your kind words! We’re glad to hear you had a pleasant and helpful experience with our team. We appreciate your support!"
Profile photo of Marielisa Sanchez

Marielisa Sanchez

April 3, 2026

5  out of  5
rating by Marielisa Sanchez
"Excellent service, fast , clear and Michelle helped me to save a lot of money!"
We responded:
"Hi Marielisa, Thank you for your excellent review! We’re thrilled to hear that Michelle provided fast, clear service and helped you save a lot of money. Your satisfaction is our priority, and we’re always here to assist with any of your insurance needs. Thanks for choosing our agency!"