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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shermarwin Sherman

Shermarwin Sherman

October 17, 2026

5  out of  5
rating by Shermarwin Sherman
"I would like to thank Michelle for handling my situation with my coverage.i was very please with the quotes she has giving me She is very prompt and efficient. I look forward continuing doing business with state farm..."
We responded:
"Sherman, thank you so much for the 5-star review! We’re glad you had a pleasant experience and that we could help with your coverage needs. We truly appreciate your business and your kind words!"
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Kristin Carter

October 16, 2026

5  out of  5
rating by Kristin Carter
"I had such a wonderful experience working with Patti! She took the time to thoroughly answer all of my questions and made sure I understood everything. She was professional, knowledgeable, patient, and incredibly helpful throughout the entire process. Patti is truly an asset to her company, and it’s clear that she takes pride in providing excellent service. Employees like her make such a positive difference, and I hope her hard work and dedication are recognized. Thank you, Patti, for going above and beyond!"
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John Lombardi

October 16, 2026

5  out of  5
rating by John Lombardi
"I called to ask about added coverage. The information was helpful. The inaction was pleasant and friendly."
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Jeffrey Thomas

October 14, 2026

5  out of  5
rating by Jeffrey Thomas
"I had an excellent interaction with Jenna. She answered my question immediately. It is of my opinion that Jenna and the entire staff is professional, courteous and polite. I switched from Progressive to State Farm and by doing so it reduced my premiums by half. I highly suggest that you contact them to see what can be done for you."
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Cheryl Kelly

October 13, 2026

5  out of  5
rating by Cheryl Kelly
"The young lady was very professional with me and took the time to answer my questions"
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Teresa Daniels

October 13, 2026

5  out of  5
rating by Teresa Daniels
"I feel so appreciative with your service and I wanna give Jenna the person I spoke to today a 5 starr rate she's always a pleasure speaking to she always help me and so polite 🥰"
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Tonya Lucas

October 13, 2026

5  out of  5
rating by Tonya Lucas
"Eva was very helpful. She answered all my questions and gave me clarity on the issue I had.Thank you to her and State Farm."
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chiquita moorehead

October 12, 2026

5  out of  5
rating by chiquita moorehead
"I had a great experience working with Carson! He was incredibly knowledgeable, helpful, kind, and patient throughout the entire process of finding the right insurance coverage for me. He took the time to explain my options, answer my questions, and make sure I understood what I was getting. I never felt rushed or pressured, and I truly appreciated how much effort he put into helping me find coverage that worked for my needs and budget. It’s refreshing to work with someone who is not only well-informed but also genuinely cares about helping their customers. Carson made the process so much easier, and I’m very grateful for his help. I would absolutely recommend working with him! And it was his kindness that overall made me choose this company."
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Keston Ettienne

October 7, 2026

5  out of  5
rating by Keston Ettienne
"Very professional. Rates are very competitive. The entire process was very smooth and efficient:"
We responded:
"Hi Keston, thank you for the wonderful 5-star review! We’re so glad you found our team professional and the entire process smooth and efficient. We truly appreciate the opportunity to earn your business and help with your insurance needs!"
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Richard Mitchell

October 5, 2026

5  out of  5
rating by Richard Mitchell
"Jenna was very pleasant and knowledgeable and provided me with additional insurance benefits"
We responded:
"Hi Richard,thank you for the 5-star review! We’re so glad Jenna provided you with knowledgeable, friendly service and helped you explore additional coverage options that fit your needs. We truly appreciate your trust in our team!"
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Cedric Spring

October 2, 2026

5  out of  5
rating by Cedric Spring
"Very courteous and professional."
We responded:
"HI Cedric, thank you for the 5-star review! We’re so glad you had a positive experience with our team. Providing courteous, professional service is always our goal, and we truly appreciate your business!"
Profile photo of Michelle Shofter

Michelle Shofter

October 1, 2026

5  out of  5
rating by Michelle Shofter
"Carson was able and willing to tailor my policy to best fit my personal needs!"
We responded:
"Hi Michelle, thank you for the 5-star review! We’re so glad Carson took the time to understand your individual needs and help tailor your coverage accordingly. We truly appreciate you trusting our team with your insurance needs!"
Profile photo of Bill Bosco

Bill Bosco

October 1, 2026

5  out of  5
rating by Bill Bosco
"I love Tiffany Mapp and her staff Michelle/Jenna! They are fantastic!"
We responded:
"Hi Bill, thank you so much for your kind words and, most importantly, for your loyalty and trust in our agency over the years! It truly means so much to us. Michelle, Jenna, and I are incredibly grateful to have you as part of our agency family, and we look forward to continuing to take great care of you for many years to come!"
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Gayle Webb

October 1, 2026

5  out of  5
rating by Gayle Webb
"Home owners insurance- was very helpful"
We responded:
"Hi Gayle, thank you for the 5-star review! We’re glad our team could make the homeowners insurance process helpful and easy to understand. We truly appreciate the opportunity to assist with protecting your home!"
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King Tut

September 28, 2026

5  out of  5
rating by King Tut
"I was with another insurance company that is popular nationally. Their prices end up, and they do NOT do home insurance in my state. The customer service was horrible, so I knew it was time for me to leave. I decided to go at State farm particularly Tiffany Mapp State Farm and customer service has been exemplary.

The prices are much better and they work with you to give you best prices with TONS of discounts. I love them!!"
We responded:
"King, thank you so much for this amazing review! We truly appreciate you taking the time to share your experience. - Tiffany"
Profile photo of Polo RJ

Polo RJ

September 28, 2026

5  out of  5
rating by Polo RJ
"Excellent & Quick Service Best Service Ever"
We responded:
"Hi Polo, thank you so much for the amazing 5-star review! We love hearing that you received excellent, quick service and had such a great experience with our team. Your kind words mean a lot to us, and we truly appreciate your business!"
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Tracie W.

September 28, 2026

5  out of  5
rating by Tracie W.
"I made the switch back to State Farm, Michelle was wonderful in assisting through the process from start to finish, everything went very smooth. She provided excellent customer service and the rates given were comfortable."
We responded:
"HI Tracie, welcome back to State Farm! We’re so happy to have you back and thrilled to hear that Michelle made the entire process smooth from start to finish. Providing excellent service while helping you find coverage and rates you feel comfortable with is exactly what we strive for. Thank you for trusting Michelle and our agency with your insurance needs!"
Profile photo of Vernice Diaz

Vernice Diaz

September 24, 2026

5  out of  5
rating by Vernice Diaz
"Eva called me right when I was working on a quote for my autos online . She is very pleasant , professional and knowledgeable. She was able to get the a good premium on my policies . Happy with her service 👍"
We responded:
"Hi Vernice, thank you for the wonderful 5-star review! We’re so glad Eva connected with you at just the right time and was able to make the process easy while helping you find a great premium for your auto insurance. We’ll be sure to share your kind words about her professionalism, knowledge, and friendly service. Thank you for choosing our agency!"
Profile photo of Enrique Winters

Enrique Winters

September 24, 2026

5  out of  5
rating by Enrique Winters
"With Tiffany Mapp, Being insured is the best; I highly recommend it."
We responded:
"Hi Enrique, thank you for taking the time to leave us a 5-star review. We greatly appreciate your feedback and are pleased to hear you had a positive experience with our office. Thank you for choosing us!"
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Robert Smith

September 24, 2026

5  out of  5
rating by Robert Smith
"Patti N was very helpful and has great insight, advice and ideas concerning all aspects of insurance. She went out of her way to be sure all areas were investigated and cover appropriately. Give her an opportunity to help with your insurance coverage since I am sure you will be happy that you did"
We responded:
"Hi Mr. Smith, thank you so much for the thoughtful review and recommendation! We’re thrilled to hear that Patti took the time to thoroughly review your insurance needs, offer helpful guidance, and make sure your coverage was appropriate. Going the extra mile for our customers is what we strive for, and we truly appreciate you recognizing Patti’s dedication and expertise!"
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Cadrina Green

September 24, 2026

5  out of  5
rating by Cadrina Green
"TIFFANY MAPP'S STATE FARM ,MAKES LIFE EASIER AND SIMPLE. WE HAVE BEEN WITH THEM SEVERAL YEARS AND WE ARE GREATFUL!"
We responded:
"Hi Cadrina, Thank you so much for the wonderful 5-star review! We truly appreciate your loyalty and continued trust. We’ve been honored to serve you for several years, and we’re so glad we’ve been able to make things easier and simpler for you. "
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Charles Williams

September 24, 2026

5  out of  5
rating by Charles Williams
"Very nice an quick an respectful an helpful"
We responded:
"Hi Charles, thank you for the 5-star review! We’re so glad you received quick, friendly, and respectful service. We truly appreciate your support and thank you for choosing our agency!
"
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Maria Sutton

September 23, 2026

5  out of  5
rating by Maria Sutton
"It's good to talk with someone that know how to help someone like me . I felt important and was sure my problem would be solved."
We responded:
"Hi Maria, thank you so much for sharing this! It means a great deal to me to know that you felt heard, valued, and confident that our team would take care of you. You are important to us, and we always want you to feel that way when you call our office. Thank you for trusting us and allowing our team to be there for you!"
Profile photo of Tobiegail Fannin

Tobiegail Fannin

September 23, 2026

5  out of  5
rating by Tobiegail Fannin
"I had a great experience with State Farm. Eva saved me a lot of money on my auto insurance, and her service was excellent. Eva was kind, patient, and very informative throughout the process. I truly appreciate how she took the time to explain everything and make sure I understood my options. Highly recommend!"
We responded:
"hi Tobiegail, thank you for the amazing review and recommendation! We’re so happy Eva was able to help you save on your auto insurance while making sure you understood your coverage and options. Her kindness, patience, and commitment to educating our customers are exactly what we strive for. We truly appreciate you trusting Eva and our team with your insurance needs!"
Profile photo of Rosalyn Thompson

Rosalyn Thompson

September 23, 2026

5  out of  5
rating by Rosalyn Thompson
"Great insurance agent and staff! I would definitely recommend."
We responded:
"Hi Rosalyn, thank you so much for the 5-star review and recommendation! We truly appreciate your kind words about our team and are grateful for the opportunity to help with your insurance needs!
"