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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lillian Nelson

January 9, 2025

5  out of  5
rating by Lillian Nelson
"My initial contact with Mrs Mapp was in October concerning home owners insurance. Although I didn't go with them for my hoi, Mrs. Mapp did get me a lower rate for my car insurance as well as mortgage protection insurance for the same price as my old insurance. I wasn't ready then, but Mrs. Mapp stayed in touch with me until I was ready. She was very friendly, personable and knowledgeable. I would highly recommend Mrs. Mapp to anyone who needs an agent."
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Dmtrsnmd 74

January 8, 2025

5  out of  5
rating by Dmtrsnmd 74
"Devin’s great to work with. Very knowledgeable."
We responded:
"Hello! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hash “HashbyDesign” Elliott

January 7, 2025

5  out of  5
rating by Hash “HashbyDesign” Elliott
"I called today to switch my insurance over to a new car I purchased. I spoke to Devin, he was professional, helpful and kind. He quickly handled my circumstance and emailed over my new ID cards. Thank you for making my transition seamless. Give him a raise!"
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Jarvis Desue

December 24, 2024

5  out of  5
rating by Jarvis Desue
"Patti is incredibly responsive and always ready to help! The rest of the team here is equally supportive and helpful. I’ve never had a negative experience with anyone at the office"
We responded:
"Hi Jarvis, Thank you for the great review! We're thrilled you switched your auto insurance over to our agency. It's wonderful to hear that Michelle provided excellent service. Your recommendation means a lot to us!"
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darlene .s

December 20, 2024

5  out of  5
rating by darlene .s
"I love this staff with State Farm and I have been with this insurance company for approx. 30 yrs. I talked to Brittany today about insurance transfer for new car purchase. I was very nervous and she calmed me down and made me laugh. Thank you Brittany! God bless you all and thank you for your excellence and kindness!!!"
We responded:
"Hi Ms. Darlene, thank you for being the best part of State Farm. Providing great customer service is our #1 priority. We truly appreciate you, your loyalty and your business!"
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Ann Oldenburg

December 11, 2024

5  out of  5
rating by Ann Oldenburg
"Devin Walker the agent who I work with was knowledgeable and professional understood what I wanted on my vehicle and Home owners Insurance wrote 2 policy saved me a lot of of money , compared to my existing policies that I had for years. I’m glad I called S/F and went with them."
We responded:
"Hi Ann! Thank you so much for your glowing review! We're thrilled to hear that Devin provided you with the knowledgeable and professional service you deserve. It's fantastic to know that we could help you save money on your auto and homeowners insurance policies. We're glad you chose Tiffany Mapp State Farm and look forward to continuing to meet your insurance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for being a valued customer!"
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Bryan Richardson

December 10, 2024

5  out of  5
rating by Bryan Richardson
"Michelle was patient in answering all of our questions and made it a very pleasant experience. Me and my fiance look forward to working with this agency going forward!"
We responded:
"HI Bryan, Thank you so much for your kind words and 5-star review! We're thrilled to hear that Michelle provided you with a patient and pleasant experience. We truly value your trust and are here to assist you with any future needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We look forward to being a part of your journey!"
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Mikeisha

December 9, 2024

5  out of  5
rating by Mikeisha
"Michelle is amazing, she is very professional knowledgeable and compassionate!!"
We responded:
"Hi Mikeisha! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Durieka “mz_riri25” Haynes

December 5, 2024

5  out of  5
rating by Durieka “mz_riri25” Haynes
"I had the pleasure of working with Michelle and she was helpful throughout my process. She answered any question I had without any hesitation and was very patient and worked with my schedule."
We responded:
"Hi Durieka, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Michelle. Our team takes great pride in providing excellent service, and it's wonderful to know that Michelle was able to assist you effectively and accommodate your schedule. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!"
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Gail West

December 4, 2024

5  out of  5
rating by Gail West
"I love Tiffany Mapp State Farm. I had some needs concerning my insurance I called Devin and he went out of his way to solve my problem. I would definitely recommend them for your insurance needs! They are awesome."
We responded:
"Hi Ms. Gail! We love you too! It’s wonderful to know that Devin could assist you and go out of his way to solve your insurance needs. Your kind words and recommendation warm our hearts. It means so much to us to know that we’ve been able to make a positive impact for you. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thank you for being such an important part of our State Farm family! ❤️"
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kevin conlon

December 3, 2024

5  out of  5
rating by kevin conlon
"I have been working with Patti Nottingham due to being notified that Citizens was downsizing their portfolio and I needed to find different coverage for my homes. I have never met anyone more helpful than Patti, she was willing to review the potential new policies for comparison and gave me guidance on coverages that could be adjusted depending on my personal circumstance. I was looking for wind mitigation inspections for my new potential policies and next thing I know BOOM! they are in my email. THANK YOU, PATTI, YOU ARE A ROCKSTAR!"
We responded:
"Hi Kevin! Thank you so much for your glowing 5-star review! We are thrilled to hear about your positive experience with Patti. It’s wonderful to know that Patti was able to provide you with the guidance and support you needed during your transition from Citizens. We strive to offer exceptional service, and it's clear Patti went above and beyond to meet your expectations. Patti truly is a rockstar, and we’re lucky to have her on our team! Your kind words will definitely be shared with her and the rest of our team."
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Chelsey Leonard

November 26, 2024

5  out of  5
rating by Chelsey Leonard
"Devin was super helpful in getting me a lower rate on car insurance! He was kind and talked me through the entire process to make sure I was comfortable with the policy. Thank you Devin!"
We responded:
"Hi Chelsey! Thank you so much for your kind words and 5-star review! We're thrilled to hear that Devin was able to assist you in securing a lower rate on your car insurance and that he made the process comfortable and easy to understand. We appreciate your trust in us and look forward to continuing to serve you. If you have any further questions or need assistance in the future, don't hesitate to reach out. Welcome to Tiffany Mapp State Farm!"
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Matt Davis

November 26, 2024

5  out of  5
rating by Matt Davis
"Devin was phenomenal! He not only helped me set up a new policy but also helped my wife and I combine our policies and save a bunch of money! Excited to be a part of the Tiffany Mapp State Farm Insurance family!"
We responded:
"Hi Matt! Thank you so much for your wonderful review! We're thrilled to hear that Devin provided phenomenal service and was able to help you set up a new policy, as well as combine your policies to save money. We’re excited to have you and your wife as part of the Tiffany Mapp State Farm Insurance family. If you ever need further assistance, please don't hesitate to reach out. Welcome aboard and thank you for choosing us!"
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Joanne Ojeda

November 26, 2024

5  out of  5
rating by Joanne Ojeda
"Devan was great! He answered every question professionally, made suggestions to help my situation and made quotes that helped me make my decision to change to State Farm. He was very patient with me."
We responded:
"Hi Joanne, Thank you so much for your wonderful 5-star review! We're delighted to hear that Devin provided you with exceptional service, answering all your questions and offering helpful suggestions. It's great to know he was patient and professional throughout the process, assisting you in making the decision to switch to State Farm. We truly appreciate your feedback and your trust in us. If you need any further assistance or have more questions, please don't hesitate to reach out. Welcome to the State Farm family!"
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Ms. Black

November 21, 2024

5  out of  5
rating by Ms. Black
"Infiniti took her time to explain and apply all discounts I was eligible for with excellent customer service. I appreciate her service so much!"
We responded:
"Hi Ms. Black! Thank you so much for your wonderful 5-star review! We're thrilled to hear that Infiniti provided you with excellent customer service and took the time to explain and apply all the discounts you were eligible for. Your appreciation means a lot to us. We look forward to serving you again in the future. Welcome to Tiffany Mapp State Farm!"
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Grace Johnson

November 19, 2024

5  out of  5
rating by Grace Johnson
"Michelle was amazing. From the time she came on the line her customer service was a ten. She’s super knowledgeable and patient as she gets the job done. Thanks for being a GREAT Agent."
We responded:
"Hi Grace, Thank you so much for your fantastic 5-star review! We are delighted to hear about your positive experience with Michelle. It's wonderful to know that her exceptional customer service, knowledge, and patience made such a great impression on you. We are very proud to have her on our team, and your kind words will certainly be shared with her. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
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Spiceworld

November 18, 2024

5  out of  5
rating by Spiceworld
"Thanks, Michelle for helping me with my car insurance with your help. I have way better coverage for my car and I’m glad I was able to switch to State Farm Thank you for being patient and understanding."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Malia Sotofuentes-Pratt

November 14, 2024

5  out of  5
rating by Malia Sotofuentes-Pratt
"Devon was so awesome! He said it made me feel very comfortable and he answered all of my questions precisely and I feel at ease and he made me feel like I would be taking care of at State Farm. I had a very pleasant conversation with him and I am happy to be welcomed to the family."
We responded:
"Hi Mailia! Thank you so much for your glowing 5-star review! We are thrilled to hear about your wonderful experience with Devin. It's fantastic to know that he made you feel comfortable, answered all your questions with precision, and provided you with the assurance that you will be well taken care of at State Farm. We are proud to have Devon on our team, and your kind words will certainly be shared with him. Welcome to the State Farm family! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help!"
Profile photo of Malia Sotofuentes-Pratt

Malia Sotofuentes-Pratt

November 14, 2024

5  out of  5
rating by Malia Sotofuentes-Pratt
"Devon was so awesome! He said it made me feel very comfortable and he answered all of my questions precisely and I feel at ease and he made me feel like I would be taking care of at State Farm. I had a very pleasant conversation with him and I am happy to be welcomed to the family."
We responded:
"Hi Mailia! Thank you so much for your glowing 5-star review! We are thrilled to hear about your wonderful experience with Devin. It's fantastic to know that he made you feel comfortable, answered all your questions with precision, and provided you with the assurance that you will be well taken care of at State Farm. We are proud to have Devon on our team, and your kind words will certainly be shared with him. Welcome to the State Farm family! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help!"
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Elizabeth Nichols

November 9, 2024

5  out of  5
rating by Elizabeth Nichols
"Great experience changing auto insurance, better price and the advantage of a local office. Had been with the other Co for 23 years so if you have had yours for a while shop around. I'm saving 100 a month."
We responded:
"Hi Elizabeth, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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angella scott

November 8, 2024

5  out of  5
rating by angella scott
"The service I received was one of the best customer services experience I have had a a very long time. Michelle was professional, helpful and guided me through the entire process. I would recommend her to all my friends. Angella Scott"
We responded:
"Hi Angella, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our service. Michelle is indeed a valuable member of our team, and we are glad she could assist you so effectively. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future!"
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Rebecca Rink

November 6, 2024

5  out of  5
rating by Rebecca Rink
"Very helpful and encouraging in the process without being pushy."
We responded:
"Hi Rebecca! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Keia Copes

November 4, 2024

5  out of  5
rating by Keia Copes
"Michelle from Tiffany app with State Farm the experience was top tier I FOUND MY GOOD NEIGHBOR 👏🏽👏🏽 She explained in depth & offered extra assistance. She is knowledgeable and very patient and so sweet . SHE DESERVES A PROMOTION !! 10 STARS !!"
We responded:
"Hi Keia, Thank you so much for taking the time to leave such a fantastic review! We're absolutely delighted to hear about your top-tier experience with Tiffany Mapp State Farm and that you’ve found your Good Neighbor in Michelle! 👏🏽👏🏽 Michelle is truly dedicated to providing the best service possible, and it's wonderful to know that her in-depth explanations, extra assistance, knowledge, patience, and sweetness made such a positive impact on you. Your enthusiastic praise means a lot to us, and we will definitely share your kind words with Michelle. She is indeed a valuable member of our team! Thank you again for your amazing review and for choosing Tiffany Mapp State Farm. We look forward to continuing to serve you."
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Tina Nguyen

November 1, 2024

5  out of  5
rating by Tina Nguyen
"I’ve had a great experience with Michelle. She was extremely helpful and had great customer service. She made the entire process easy to navigate."
We responded:
"Hi Tina, Thank you so much for your glowing 5-star review! We are delighted to hear that you had a great experience with Michelle. She is truly an asset to our team, and we are thrilled to know that she provided you with exceptional customer service and made the entire process easy to navigate. Your satisfaction is our top priority, and we are grateful for your kind words. If you ever need any further assistance, please don't hesitate to reach out. Thank you for choosing us for your auto insurance needs!"
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Raegan Gordon

October 25, 2024

5  out of  5
rating by Raegan Gordon
"Devin was so patient with my family he got us a great, I mean great ! Price for three people and two vehicles with the best benefits he never pressured us on anything we were very curious and now grateful for his ALL !!! Thank you Devin"
We responded:
"Hi Raegan, Thank you so much for your fantastic 5-star review! We are thrilled to hear about your positive experience with Devin. His patience, professionalism, and dedication to finding the best price and benefits for you and your family are exactly what we strive for. We are delighted that you felt no pressure and are now grateful for his assistance. Your satisfaction means the world to us. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing Tiffany Mapp State Farm!"