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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MissfitFL

August 30, 2025

5  out of  5
rating by MissfitFL
"I would fist like to say that in my opinion customer service has not been so great in this impatient world. I was not expecting the superior service that I received from this office. I was going to visit the office location so I called for their hours and a friendly voice greeted me. I wanted to switch companies. She explained that I could inquire about auto insurance over the phone if I choose to. I love being provided options. She gathered some information and Devin called me back shortly with reasonably comparable quotes. He was thorough, professional and patient. I needed him to call me back when I was able to conduct business, he did that. The call came in precisely. I purchased the policy and I look forward to a lasting relationship with this location. Thank you again."
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LaDarius Morris

August 29, 2025

5  out of  5
rating by LaDarius Morris
"Michelle was very helpful and i thank her for that"
We responded:
"Hi LaDarius, Thank you for your kind review! We're glad to hear you had a great and helpful experience. If you ever need assistance in the future, we're here to help!"
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Michelle

August 28, 2025

5  out of  5
rating by Michelle
"I can't say enough good things about Tiffany Mapp's office. The entire team is wonderful to work with—so knowledgeable, efficient, and friendly. They took the time to explain everything clearly and made sure I had the right coverage. This is a team that truly cares about their clients."
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Nigel Lee Ledford

August 28, 2025

5  out of  5
rating by Nigel Lee Ledford
"***A+ Customer service*** ***Highly Recommend*** Jenna is easily to most helpful and pleasant insurance agent I have ever been assisted by. This office in general has been very good to me and my family. You can’t go wrong bringing your business here."
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Shakerah Hanna

August 27, 2025

5  out of  5
rating by Shakerah Hanna
"Katie was a great help! She made sure that we had the best insurance coverage for the best price. Phenomenal customer service !!!"
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Firas Bidawi

August 26, 2025

5  out of  5
rating by Firas Bidawi
"Devin was great, took the time to walk me through everything clearly, very professional."
We responded:
"Hi Firas, Thank you for your fantastic review! We're delighted to hear that Devin provided clear guidance and maintained a high level of professionalism. We'll be sure to share your kind words with him. If you need any further assistance, please don't hesitate to reach out!"
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random

August 21, 2025

5  out of  5
rating by random
"MICHELLE WAS AMAZING. I WILL DEFINITELY RECOMMEND HER AGAIN!!! She was easy and understandable. Not only did she help me, she also taught me things about insurance that people around me didn’t. So I honestly take that to heart. I will always remember her."
We responded:
"Hi Random, Thank you so much for your wonderful review! We're thrilled to hear that Michelle was able to provide you with clear and helpful guidance, and that she made a lasting impact by sharing valuable insurance knowledge. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Michelle. We're always here to help whenever you need us!"
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Stephanie Shuman

August 19, 2025

5  out of  5
rating by Stephanie Shuman
"Appreciate how they help whenever they are asked any questions and are there for their clients for all our insurance needs."
We responded:
"We will always be here for you Stephanie! Thank you for leaving us a wonderful review and thanks for the opportunity to help with your insurance"
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Melody Parker

August 15, 2025

5  out of  5
rating by Melody Parker
"My experience was and has always been EXCELLENT, I LOVE STATEFARM"
We responded:
"Hi Mrs. Parker, Thank you so much for your continued trust and support! We're thrilled to hear that your experience with us has always been excellent. Providing excellent customer service is our #1 priority! We truly appreciate having you as a valued customer and look forward to serving you for many more years to come!"
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Irariel Mobley

August 8, 2025

5  out of  5
rating by Irariel Mobley
"Michelle was very helpful with getting me the right renter’s insurance for apartment. She provided great customer service and I recommend her for any insurance needs"
We responded:
"Irariel, it was our pleasure helping with your insurance. We appreciate you and your kind feedback! - Tiffany "
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Connie Alton

August 7, 2025

5  out of  5
rating by Connie Alton
"My experience with Devin was very enjoyable. Anytime you can connect with a prospective agent, it makes the transaction more enjoyable. Thank you Devin for your encouraging words and terrific customer service."
We responded:
"Connie, I'm happy to hear Devin took such great care of you. We are always more than happy to help! - Tiffany "
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Eddie Randolph

August 7, 2025

5  out of  5
rating by Eddie Randolph
"Great help thank you"
We responded:
"Eddie, thank you for putting your trust in our office. - Tiffany"
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Megan Clements

August 6, 2025

5  out of  5
rating by Megan Clements
"Patti Nottingham was so helpful in helping us decide what was best for our policy and educating us on our options. I highly recommend her! We will definitely be going to Patti for any insurance needs."
We responded:
"Megan, thank you for the awesome feedback! I’m so glad to hear that Patti and the team provided efficient and excellent service. Your recommendation means a lot to us. - Tiffany "
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Andrew Robinson

August 5, 2025

5  out of  5
rating by Andrew Robinson
"I have never anything but professionalism, from the office staff. Quick responses and always very helpful with any issues I have ever had."
We responded:
"Andrew, thank you for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Tiffany "
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Francis Chou

August 5, 2025

5  out of  5
rating by Francis Chou
"very responsive and helpful"
We responded:
"Thank you for your feedback, Francis! We're so glad to hear that you had a positive insurance experience! - Tiffany "
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V Blunt

August 5, 2025

5  out of  5
rating by V Blunt
"Katie is such a Joy to talk to. She is very kind and thoughtful. Always a Pleasant Experience."
We responded:
"V, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Tiffany "
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Gloria McClain

August 4, 2025

5  out of  5
rating by Gloria McClain
"Today, I added another vehicle to my policy with State Farm. Assisting me in this process was Devin. Devin was knowledgeable and able to navigate through the process of getting the additional car insured in a timely manner. I was made aware of my payment amount today and the date of payments moving forward. I was also informed when I would receive my official insurance card from State Farm to replace the temporary card that will be forwarded to me today via email. Thank you Devin for your assistance today and your efficiency in doing so. Gloria McClain"
We responded:
"Gloria, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Tiffany "
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Tommy Corrado

July 31, 2025

5  out of  5
rating by Tommy Corrado
"I would like to say it’s been a pleasure talking with her very knowledgeable very pleasant no pressure very professional. She’s definitely a keeper."
We responded:
"Hi Tommy, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience and that you found our team member to be knowledgeable, pleasant, and professional. We agree—she’s definitely a keeper! Your feedback means a lot to us, and we look forward to serving you again in the future."
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Gomezie Martin

July 29, 2025

5  out of  5
rating by Gomezie Martin
"Great help and knowledgeable staff, Jenna."
We responded:
"Hi Gomezie, Thank you so much for your 5-star review! We’re delighted to hear that Jenna was able to assist you and that you found our staff knowledgeable and helpful. We truly appreciate your feedback and look forward to serving you again soon!"
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Ireca MCQUEEN

July 28, 2025

5  out of  5
rating by Ireca MCQUEEN
"I'm so grateful for the on time quick service that was rendered by my new agent.Michelle Jackson. She knows her work and quite an agent of comfort. I really appreciate you Michelle and Thank you for taking care of me."
We responded:
"Ireca, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Tiffany"
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Suela

July 25, 2025

5  out of  5
rating by Suela
"Katie Rock!! She’s the definition of customer service!! Tiffany Mapp and agency really know how to choose agents!!! Always awesome experience!"
We responded:
"Suela, thank you for taking the time to share this with us! My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Tiffany "
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Justin Palacios

July 24, 2025

5  out of  5
rating by Justin Palacios
"Tiffany was very helpful and a pleasure to work with. She took the time to provide me a quote for renters insurance that could potentially save me even more money, even though that wasn’t the intent of the call. She was also respectful of my time when I mentioned I took a break from work to take the call, and made sure to check in to make sure I wasn’t spending too much time away from work to get everything completed."
We responded:
"Justin, thank you so much for all of your kind words! Reading this positive review made my day. I am always here to help and offer any assistance that you may need! - Tiffany "
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Chad Mickelson

July 22, 2025

5  out of  5
rating by Chad Mickelson
"It was a pleasure working with the team at Tiffany Mapp! Insurance can be daunting but they made it so easy and made us feel properly protected."
We responded:
"Chad, Thank you for your kind words! We’re delighted to hear that the team made the insurance process easy and helped you feel confident and protected. We appreciate your trust and look forward to assisting you in the future! - Tiffany"
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Michelle Savoy

July 21, 2025

5  out of  5
rating by Michelle Savoy
"Michelle was great and I am glad to be with State farm. Thanks 😊"
We responded:
"Michelle, Thank you for the wonderful rating—it means a lot to us! - Tiffany"
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Daswaisha Golden

July 17, 2025

5  out of  5
rating by Daswaisha Golden
"Very helpful and knowledgeable."
We responded:
"Daswaisha, Thank you for your support and the 5 stars! Helping clients like you is why we do what we do. - Tiffany"