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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cedric Spring

October 2, 2026

5  out of  5
rating by Cedric Spring
"Very courteous and professional."
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Michelle Shofter

October 1, 2026

5  out of  5
rating by Michelle Shofter
"Carson was able and willing to tailor my policy to best fit my personal needs!"
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Bill Bosco

October 1, 2026

5  out of  5
rating by Bill Bosco
"I love Tiffany Mapp and her staff Michelle/Jenna! They are fantastic!"
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Gayle Webb

October 1, 2026

5  out of  5
rating by Gayle Webb
"Home owners insurance- was very helpful"
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King Tut

September 28, 2026

5  out of  5
rating by King Tut
"I was with another insurance company that is popular nationally. Their prices end up, and they do NOT do home insurance in my state. The customer service was horrible, so I knew it was time for me to leave. I decided to go at State farm particularly Tiffany Mapp State Farm and customer service has been exemplary.

The prices are much better and they work with you to give you best prices with TONS of discounts. I love them!!"
We responded:
"King, thank you so much for this amazing review! We truly appreciate you taking the time to share your experience. - Tiffany"
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Polo RJ

September 28, 2026

5  out of  5
rating by Polo RJ
"Excellent & Quick Service Best Service Ever"
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Tracie W.

September 28, 2026

5  out of  5
rating by Tracie W.
"I made the switch back to State Farm, Michelle was wonderful in assisting through the process from start to finish, everything went very smooth. She provided excellent customer service and the rates given were comfortable."
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Vernice Diaz

September 24, 2026

5  out of  5
rating by Vernice Diaz
"Eva called me right when I was working on a quote for my autos online . She is very pleasant , professional and knowledgeable. She was able to get the a good premium on my policies . Happy with her service 👍"
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Enrique Winters

September 24, 2026

5  out of  5
rating by Enrique Winters
"With Tiffany Mapp, Being insured is the best; I highly recommend it."
We responded:
"Hi Enrique, thank you for taking the time to leave us a 5-star review. We greatly appreciate your feedback and are pleased to hear you had a positive experience with our office. Thank you for choosing us!"
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Robert Smith

September 24, 2026

5  out of  5
rating by Robert Smith
"Patti N was very helpful and has great insight, advice and ideas concerning all aspects of insurance. She went out of her way to be sure all areas were investigated and cover appropriately. Give her an opportunity to help with your insurance coverage since I am sure you will be happy that you did"
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Cadrina Green

September 24, 2026

5  out of  5
rating by Cadrina Green
"TIFFANY MAPP'S STATE FARM ,MAKES LIFE EASIER AND SIMPLE. WE HAVE BEEN WITH THEM SEVERAL YEARS AND WE ARE GREATFUL!"
We responded:
"Hi Cadrina, Thank you so much for the wonderful 5-star review! We truly appreciate your loyalty and continued trust. We’ve been honored to serve you for several years, and we’re so glad we’ve been able to make things easier and simpler for you. "
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Charles Williams

September 24, 2026

5  out of  5
rating by Charles Williams
"Very nice an quick an respectful an helpful"
We responded:
"Hi Charles, thank you for the 5-star review! We’re so glad you received quick, friendly, and respectful service. We truly appreciate your support and thank you for choosing our agency!
"
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Maria Sutton

September 23, 2026

5  out of  5
rating by Maria Sutton
"It's good to talk with someone that know how to help someone like me . I felt important and was sure my problem would be solved."
We responded:
"Hi Maria, thank you so much for sharing this! It means a great deal to me to know that you felt heard, valued, and confident that our team would take care of you. You are important to us, and we always want you to feel that way when you call our office. Thank you for trusting us and allowing our team to be there for you!"
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Tobiegail Fannin

September 23, 2026

5  out of  5
rating by Tobiegail Fannin
"I had a great experience with State Farm. Eva saved me a lot of money on my auto insurance, and her service was excellent. Eva was kind, patient, and very informative throughout the process. I truly appreciate how she took the time to explain everything and make sure I understood my options. Highly recommend!"
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Rosalyn Thompson

September 23, 2026

5  out of  5
rating by Rosalyn Thompson
"Great insurance agent and staff! I would definitely recommend."
We responded:
"Hi Rosalyn, thank you so much for the 5-star review and recommendation! We truly appreciate your kind words about our team and are grateful for the opportunity to help with your insurance needs!
"
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Timothy

September 23, 2026

5  out of  5
rating by Timothy
"Was very helpful with all my questions"
We responded:
"Hi Tim, thank you for the 5-star review! We’re so glad our team was able to answer all your questions and provide a helpful experience. We truly appreciate you choosing our agency!
"
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Bobbie OConnor

September 21, 2026

5  out of  5
rating by Bobbie OConnor
"Professional. Relational. Knowledgeable. Thank you."
We responded:
"Hi Ms. Bobbie, Thank you for the wonderful review! I'm so glad you felt our team was professional, relational, and knowledgeable. We truly appreciate your support and are here whenever you need us."
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Shermarwin Sherman

September 21, 2026

5  out of  5
rating by Shermarwin Sherman
"I would like to thank Michelle for handling my situation with my coverage. She is very prompt and efficient. I look forward continuing doing business with state farm..."
We responded:
"Sherman, thank you so much for the 5-star review! We’re glad you had a pleasant experience and that we could help with your coverage needs. We truly appreciate your business and your kind words!"
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Sg Waters

September 18, 2026

5  out of  5
rating by Sg Waters
"Every time I interact with this group, it’s always a pleasant experience. I had them with car insurance + life, then I added 2 motorcycles and 2 supplemental health policies, then had to remove a bike. No hassling, no crazy attempts to upsell anything, clear communication and good vibes. Katie is 10/10"
We responded:
"Hi SG, thank you so much for the amazing 5-star review! We truly appreciate you trusting our team with so many of your insurance needs. We’re especially happy to hear that Katie has provided you with clear communication, great service, and a hassle-free experience. We’ll be sure to share your 10/10 with her! Thank you for being part of our agency family!
"
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F H

September 17, 2026

5  out of  5
rating by F H
"Katie so smart and is well informed ask to speak with Her. Im sure she can help to find the insurance you need ."
We responded:
"Thank you for the wonderful 5-star review! We’re so glad Katie was able to provide knowledgeable and helpful service. We appreciate your recommendation and are lucky to have her on our team. Thank you for trusting our agency with your insurance needs!
"
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Timothy Madison

September 17, 2026

5  out of  5
rating by Timothy Madison
"Jenna is an angel! She answered all my questions and concerned and was able to save me some money on my renters and car insurance. Thank you again! Highly recommend!"
We responded:
"Hi Tim! Thank you so much for the amazing 5-star review! We’re thrilled to hear that Jenna answered all your questions and helped you find savings on your renters and auto insurance. We’ll be sure to share your kind words with her. Thank you for trusting our team and for the recommendation!"
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Ryan Biddle

September 17, 2026

5  out of  5
rating by Ryan Biddle
"This morning I spoke to Jenna @ Tiffany Maps location in Jacksonville, Florida. I called with one question, (Simple to her I'm sure) but Jenna took the time to answer my question and MADE SURE there wasn't anything I needed before we hung up. She was extremely professional, respectful, and true to her job. Now, she is my go-to agent from that day forward!"
We responded:
"Hi Ryan, thank you so much for sharing your experience! We love hearing that Jenna took the time to thoroughly answer your question and make sure you had everything you needed before ending the call. Providing professional, respectful, and caring service is exactly what we strive for. We’ll be sure to share your kind words with Jenna—she’ll be thrilled to know she’s officially your go-to!"
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Brian Reed

September 16, 2026

5  out of  5
rating by Brian Reed
"Michelle and Eva were extremely helpful and Pleasant on the phone. She agreed to follow up with me when the time was right as well."
We responded:
"Hi Brian, Thank you for the wonderful review! We’re so glad Michelle provided you with a helpful and pleasant experience. We appreciate the opportunity to assist you and look forward to following up when the time is right!"
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Christine Burgos

September 16, 2026

5  out of  5
rating by Christine Burgos
"Michelle was very courteous, responsive, and answered all of my questions. One thing I noticed she was not in a rush and seemed very patient. She was also willing to accommodate helping me after hours so I could get my policy in force."
We responded:
"Thank you for the wonderful review! We’re so glad Michelle made you feel heard and took the time to answer all your questions without making you feel rushed. Her patience, responsiveness, and willingness to go the extra mile are exactly the level of service we strive to provide. We truly appreciate you choosing our agency!"
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me Medina

September 15, 2026

5  out of  5
rating by me Medina
"Very nice explain what I wanted to know with details👍🏻"
We responded:
"Thank you for the 5-star review! We’re glad our team took the time to explain everything clearly and answer your questions in detail. We truly appreciate your trust in our agency!"