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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raegan Gordon

October 25, 2024

5  out of  5
rating by Raegan Gordon
"Devin was so patient with my family he got us a great, I mean great ! Price for three people and two vehicles with the best benefits he never pressured us on anything we were very curious and now grateful for his ALL !!! Thank you Devin"
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Justina Lockley

October 24, 2024

5  out of  5
rating by Justina Lockley
"Patient and professional, Michelle answered every question and followed up as promised. Her help made researching policies easy."
We responded:
"Hi Justina! Thank you so much for your kind words and 5-star review! We're thrilled to hear that Michelle was able to assist you so effectively. Providing thorough and professional service is our top priority, and it’s wonderful to know that Michelle made your experience a positive one. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!"
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Angela Kneale

October 2, 2024

5  out of  5
rating by Angela Kneale
"Always a great experience with Tiffany Mapp State Farm. Thank you!"
We responded:
"Hi Ms. Kneale, Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with Tiffany Mapp State Farm. Your satisfaction is our top priority, and we truly appreciate your trust and loyalty. If you ever need anything, please don't hesitate to reach out. Thank you again!"
Profile photo of Felicia Brooks

Felicia Brooks

October 1, 2024

5  out of  5
rating by Felicia Brooks
"I had the pleasure of working with Michelle and I was stressing out because my insurance had went way up and she did everything to help me today. I was relieved knowing she had my husband and I best interest and explained everything in detail and was patient with all the questions that I had to ask her. Thank you Michelle for being an angel today when I was in physical pain and was emotionally drained."
We responded:
"Hi Ms. Brooks! Welcome to State Farm. Thank you so much for sharing your experience and leaving such a heartfelt review. We're so glad to hear that Michelle was able to assist you during a stressful time and provide the support you needed for your auto insurance. It's wonderful to know that she was patient, detailed, and had your best interests at heart. Your kind words mean a lot to us, and we truly appreciate your trust. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again, and we wish you all the best."
Profile photo of Jenna Smith

Jenna Smith

September 30, 2024

5  out of  5
rating by Jenna Smith
"Devin was very informative and answered all my questions. He made the transition to a new insurance provider an easy one! He also helped me bring my rate down $100 from the provider I was using!! I highly recommend Devin!!"
We responded:
"Hi Jenna! Thank you so much for your glowing review! We're delighted to hear that Devin was able to provide you with all the information you needed and make your transition to a State Farm smooth and hassle-free. It's fantastic to know that he also helped you save $100 on your rate compared to your previous provider. Your recommendation means a lot to us, and we're here to assist you with any future needs. Thanks again for choosing us!"
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Jessica Davis

September 30, 2024

5  out of  5
rating by Jessica Davis
"So happy to be back in GOOD HANDS!! Ms Michelle made the process so easy and we got to bundle all our policies under 1 umbrella!"
We responded:
"Hi Jessica! Thank you so much for your 5-star review! Welcome home :) We're thrilled to have you back! It's great to know that Michelle made the process easy and helped you bundle all your policies under one umbrella. We truly appreciate your trust and business. If you have any further questions or need assistance in the future, don't hesitate to reach out!"
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Daisia Grafton

September 11, 2024

5  out of  5
rating by Daisia Grafton
"Michelle made switching car insurance so easy & quick!! & I gave her a goal amount I was trying to stay within and she was able to get me all the coverage I needed within my budget. She was personable, understood my situation and answered all my questions! I would highly recommend State Farm!"
We responded:
"Hi Daisia, Thank you so much for your glowing review! We're thrilled to hear that Michelle made your experience of switching car insurance easy and quick. It's fantastic that she was able to meet your budget while ensuring you received all the necessary coverage. We pride ourselves on providing personalized and attentive service, and it's great to know Michelle exceeded your expectations. Your recommendation means a lot to us!"
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Jarvis Desue

September 9, 2024

5  out of  5
rating by Jarvis Desue
"Michelle is awesome! Highly recommend consulting with her for your next auto insurance policy!"
We responded:
"Hi Jarvis, Thank you for the great review! We're thrilled you switched your auto insurance over to our agency. It's wonderful to hear that Michelle provided excellent service. Your recommendation means a lot to us!"
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L Weatherby

September 6, 2024

5  out of  5
rating by L Weatherby
"So knowledgeable and great to deal with!"
We responded:
"Hi Lisa! Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found our team knowledgeable and great to deal with. Your loyalty means the world to us, and we look forward to continuing to provide you with excellent service. If you ever need anything, don't hesitate to reach out!"
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Holly Sterner

September 5, 2024

5  out of  5
rating by Holly Sterner
"Justin was awesome at helping switch my policies over to State Farm. Thank you!"
We responded:
"Hi Holly! Thank you for the kind words! We're delighted to hear that Justin made your switch to State Farm smooth and easy. We pride ourselves on providing personalized and attentive service, and it's great to know Justin exceeded your expectations. If you need any further assistance, we're here to help!"
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John Vaverka

August 12, 2024

5  out of  5
rating by John Vaverka
"Tiffany and her crew, Brinitty are simply the best. They're easy to reach when you need them. They have consistently given me the best of service when I was in need. I'm grateful."
We responded:
"Hi John! Thank you so much for your kind words and for taking the time to leave us a 5-star review! Providing excellent service is our top priority, and we're glad that we were able to meet your expectations. We're thrilled to hear that Britney has consistently provided you with the best service and has been easy to reach whenever you needed assistance. We greatly appreciate your kind words and value your support as a customer."
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JoAnne Bryant

August 9, 2024

5  out of  5
rating by JoAnne Bryant
"Devon was knowledgeable, professional, thorough and most helpful. Definitely an asset to State Farm!"
We responded:
"Thank you, JoAnne, for your amazing 5-star review! We're thrilled to hear that Devin provided you with knowledgeable, professional, thorough, and helpful service. We'll be sure to pass along your compliments to him. Your feedback is greatly appreciated, and we're glad to have Devin on the team. Thank you again for your kind words and support!"
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Tavien Jamie

July 16, 2024

5  out of  5
rating by Tavien Jamie
"Britney provided excellent service!"
We responded:
"Thank you, Tavien Jamie, for your fantastic 5-star review! We're thrilled to hear that Britney provided you with excellent service. We'll make sure to pass along your compliments to her. We appreciate your feedback and value your business. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to provide exceptional service and support whenever you need it."
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Tonja Pitts

July 12, 2024

5  out of  5
rating by Tonja Pitts
"I like State Farm because I Always have the pleasure of speaking with a person not a robot! The staff is very professional and polite....These qualities are extremely important to me in order to maintain a harmonious relationship.."
We responded:
"Thank you, Tonja Pitts, for your amazing 5-star review! We're delighted to hear that you appreciate our commitment to providing personalized service and the importance we place on professionalism and politeness. We understand the value of human interaction and strive to maintain a harmonious relationship with all our customers. If there's anything else we can do for you, please don't hesitate to reach out. We truly appreciate your business and look forward to continuing to serve you with exceptional care. "
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ray b

July 11, 2024

5  out of  5
rating by ray b
"Always so helpful."
We responded:
"Hi Ray! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you find our team always helpful. Providing excellent customer service is our top priority, and we're glad that we've been able to consistently assist you. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your business and look forward to continuing to be of assistance. "
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keven fields

July 10, 2024

5  out of  5
rating by keven fields
"Mrs.or Ms. Mapp I Keven Fields believe that you have the greatest staff East of the Mississippi River and South of the Mason Dixon. Giving big props.to the new Ms. Michelle and to the dude of State Farm.He knows who he is. 😀"
We responded:
"Thank you so much, Mr. Fields, for your incredible 5-star review! We're thrilled to hear that you believe our staff is the best in the region. We'll make sure to share your kind words with Ms. Michelle and the rest of our team. Your feedback means a lot to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to provide exceptional service and support at all times. Thank you once again for your wonderful review!"
Profile photo of Reggie Rich Gaffney Gaffney

Reggie Rich Gaffney Gaffney

July 9, 2024

5  out of  5
rating by Reggie Rich Gaffney Gaffney
"Great customer service"
We responded:
"Hi Reggie! Thank you so much for your kind words and for taking the time to leave us a 5-star review! Providing excellent service is our top priority, and we're glad that we were able to meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your auto insurance business and hope to have the opportunity to help you with more products in the future."
Profile photo of Michael Harris

Michael Harris

July 5, 2024

5  out of  5
rating by Michael Harris
"Michelle was very helpful and very professional and very consistent . Thanks"
We responded:
"Hi Michael! Thank you for sharing your positive experience with Michelle at Tiffany Mapp State Farm Insurance! We're glad to hear that she was helpful, professional, and consistent in assisting you. We strive to provide helpful and professional service consistently, and we're glad that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!"
Profile photo of Sheri Centeno

Sheri Centeno

June 22, 2024

5  out of  5
rating by Sheri Centeno
"Devin made the process of switching car insurance to another vehicle so smooth. Devin answered all my questions and the whole process took maybe 15 minutes. I appreciate the service"
We responded:
"Hi Sheri! Thank you so much for your positive review regarding your auto insurance quote experience with Devin! We're thrilled to hear that our service was able to meet your expectations. We strive to provide a seamless and hassle-free insurance quote process. Thank you for being a valued customer and choosing Tiffany Mapp State Farm for your auto insurance needs. We look forward to serving you in the future."
Profile photo of Ar'mauniNicholeTV

Ar'mauniNicholeTV

June 12, 2024

5  out of  5
rating by Ar'mauniNicholeTV
"Ms Michelle provided outstanding service for my insurance needs. She was incredibly knowledgeable, patient, and responsive, ensuring I fully understood my options. Ms Michelle tailored a policy that fit my needs and budget perfectly, and their professionalism made the process seamless and stress-free. I highly recommend Ms Michelle for anyone looking for top-notch insurance service. A definite 10/10!"
We responded:
"Hi Ar'mauni! Thank you for your positive review! We're glad you had a great experience with Michelle. At, Tiffany Mapp State Farm, we strive to provide a seamless and hassle-free insurance quote process, and we're glad to know that you found it to be exactly that. Michelle, works hard to ensure that our customers receive the best possible rates and coverage options tailored to their needs. We appreciate your trust and look forward to serving you in the future."
Profile photo of Lauren Schiller

Lauren Schiller

April 18, 2024

5  out of  5
rating by Lauren Schiller
"Very pleased with how efficient and attentive the team is. I worked with the agent, Devin, who was really patient and listened to all my concerns regarding car insurance, he was quick with providing me a quote meeting all my needs and made the process easy to insure my car."
We responded:
"Hi Lauren, Thank you for being the BEST part of State Farm! We appreciate your feedback and are glad to hear you had a great experience with our services. We look forward to serving you again in the future!"
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Greatness Prevails

April 16, 2024

5  out of  5
rating by Greatness Prevails
"My experience with Tiffany Mapp State Farm has being an easy transition from my renters insurance to my homeowners insurance with the help of Michelle’s assistance. She was available around the clock to provide me with the best experience best services and best prices that was affordable. Thank you Michelle J and Tiffany Mapp State Farm for excellent service. Allison H🫶🏾"
We responded:
"Hi Allison, We greatly appreciate your feedback and are delighted to hear that you had a great experience with us. We strive to provide excellent customer service and it is rewarding to know that we have met your expectations. Thank you so much for your positive review and being the best part of State Farm. We appreciate you and your business!"
Profile photo of Antenesia Deloach

Antenesia Deloach

April 16, 2024

5  out of  5
rating by Antenesia Deloach
"My experience working with Michelle was exceptional. She was very friendly, professional, and knowledgeable."
We responded:
"Hi Antenesia! We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Michelle loves helping people and takes pride in being there for others. Thank you so much for taking the time to leave us a positive review on Google! "
Profile photo of Rob E

Rob E

April 15, 2024

5  out of  5
rating by Rob E
"I've been with Tiffany Mapp for a few years now and everyone I've talked to is great."
We responded:
"Hi Rob! Thank you for loyalty! We truly appreciate you and your business! Thank you so much for taking the time to leave us a positive review on Google! We truly appreciate your kind words and are delighted to hear that you have had a great experience with us."
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Christopher Williams

April 8, 2024

5  out of  5
rating by Christopher Williams
"My first impression with State Farm was with the owner coming out and presented me with a first class welcome into their door. My next introduction was with Michelle Jackson giving me the most beautiful and radiant smile that brightened up my entire day. I knew then that I was at home!!! God bless!"
We responded:
"Hi Christopher, Thank you for your positive review! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!"