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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Faye Carr

June 14, 2025

5  out of  5
rating by Faye Carr
"I love the professional and personal caring feeling I get whenever I call in for any reason from the entire staff 💕💕💕"
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Faye. We could not be more happy to see such kind feedback! Thank you - Tiffany"
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John Berli

June 13, 2025

5  out of  5
rating by John Berli
"Jenna was very helpful all around made the process go so smoothly"
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Lou Larmoyeux

June 11, 2025

5  out of  5
rating by Lou Larmoyeux
"Quickly and pleasantly handled my issue and gave me a plan to move forward with …"
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Denise Harrison

June 6, 2025

5  out of  5
rating by Denise Harrison
"Katie was very helpful getting my quote for auto insurance and saved me a lot of money!"
We responded:
"Hi Denise, Thank you so much for your wonderful review! We're thrilled to hear that Katie was able to assist you with your auto insurance quote and help you save money. Providing excellent service and ensuring our customers get the best possible coverage at a great value is always our top priority. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again for choosing us, and we look forward to serving you in the future!"
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lucia s.

June 5, 2025

5  out of  5
rating by lucia s.
"I worked with Michele Jackson to get a new car insurance quote. She did a great job helping me switch to her company and I got an amazing quote saving me money. She was always available and it was a pleasure working with her. I highly recommend her to anyone looking for new car insurance"
We responded:
"Hi Lucia, Thank you so much for your glowing review! We’re thrilled to hear that Michele provided exceptional service and made the process of switching your car insurance smooth and stress-free. Saving money while getting great coverage is always a win, and it’s wonderful to know Michele was there every step of the way to assist you. We truly appreciate your recommendation and are so glad you had such a positive experience with our office. "
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Jeff Moody

June 3, 2025

5  out of  5
rating by Jeff Moody
"This particular State Farm agent’s staff are always on top of things answering questions or advising when necessary! It makes the unwanted task of dealing with any insurance matters much easier and they respect their customers!!"
We responded:
"Thank you so much for your kind words and for being a loyal customer! We’re thrilled to hear that our team has been able to make your insurance experience easier and provide the support you need. Your continued trust and support mean the world to us. If you ever have questions or need assistance, we’re always here for you. Thanks for being part of our State Farm family!"
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Sara Wood

June 2, 2025

5  out of  5
rating by Sara Wood
"A really easy experience thanks to Devin! Very affordable too. I’d recommend this location to anyone."
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Sara! We appreciate you. - Tiffany"
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Karen Pate

May 30, 2025

5  out of  5
rating by Karen Pate
"Talking with Tiffany Mapp’s State Farm office is always a pleasant experience. I talked with Jenna today she was fast and thorough. Very helpful."
We responded:
"Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review, Karen! We look forward to working with you for years to come! - Tiffany"
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Christopher Perri

May 29, 2025

5  out of  5
rating by Christopher Perri
"Jenna did a fantastic job at helping me with all my questions on my policy! Thanks Jenna!"
We responded:
"Thank you for providing us with a great rating, Christopher! I’m happy your insurance experience was so positive. We appreciate your support! - Tiffany"
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karen scott

May 29, 2025

5  out of  5
rating by karen scott
"I love This State Farm office. I'm in the midst of helping my son move we continue to help my son move. It was sent to me over text and I didn't even have to wait for it in the mail. They sent it to me straight in my text because I do not understand how to receive it over Email. They certainly came threw for me. And I do so appreciate it. They are always so understanding and help me I am not very tech savvy so this means so much to me"
We responded:
"Thanks for the kind words, Karen. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Tiffany"
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darlene .s

May 28, 2025

5  out of  5
rating by darlene .s
"I love this staff with State Farm and I have been with this insurance company for approx. 30 yrs. I talked to Brittany today about insurance transfer for new car purchase. I was very nervous and she calmed me down and made me laugh. Thank you Brittany! God bless you all and thank you for your excellence and kindness!!!"
We responded:
"This made my day, Darlene! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Tiffany"
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Martin Rodriguez

May 23, 2025

5  out of  5
rating by Martin Rodriguez
"I want to thank Infiniti Henry, She was very helpful and took the time to explain in thorough detail the questions I had. It's nice to know there's still people who care about customer service. Thank you Infiniti."
We responded:
"Martin, Thank you for the wonderful feedback! We’re so glad Infiniti took the time to provide thorough and caring service. It’s great to hear she made such a positive impression—thanks for recognizing her dedication! - Tiffany "
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Haraka Jenkins

May 17, 2025

5  out of  5
rating by Haraka Jenkins
"Working with Michelle Jackson was an absolute pleasure! She was incredibly knowledgeable and took the time to thoroughly educate us on both our home and auto insurance policies. Her professionalism and expertise made the entire process smooth and stress-free. On top of that, Michelle was so kind and personable — truly top tier in every way. If you’re looking for someone who genuinely cares and knows their stuff, Michelle is the one to go to! -Nikki Carswell"
We responded:
"Thank you for the five star review, Nikki! My team and I will always be here for you to serve you and provide you with top notch service! - Tiffany"
Profile photo of Caleb Turner

Caleb Turner

May 16, 2025

5  out of  5
rating by Caleb Turner
"Excellent service, Michelle was extremely helpful in lowering my auto policy from my previous insurance company and helping me find good insurance coverage that was affordable and offered more benefits at a fraction of the cost. Highly recommended!"
We responded:
"Thanks for the kind words, Caleb. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Tiffany"
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Torrance Toomer

May 15, 2025

5  out of  5
rating by Torrance Toomer
"Michelle is my State Farm agent! She demonstrated exceptional professionalism by actively listening to my concerns and addressing them with expertise. I felt extremely confident in her abilities. She prioritized my needs and ensured I became an integral part of the State Farm family."
We responded:
"Thank you for providing us with a great rating, Torrance! I’m happy your insurance experience was so positive. We appreciate your support! - Tiffany"
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Tanisha Brown

May 15, 2025

5  out of  5
rating by Tanisha Brown
"Michelle was by far one of the best agents at State Farm. Any questions that I had she answered them thoroughly so that I fully understood. I look forward to working with Michelle again with other insurance needs. Thank you for such a great experience."
We responded:
"Our goal will always be to leave you with a satisfying experience, Tanisha! Thank you for taking the time to share this! - Tiffany"
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Michael Jackson

May 15, 2025

5  out of  5
rating by Michael Jackson
"i am so thankful for state farm insurance, i had a situation about my house, i needed an inspection on my house, an that michelle walk me through the whole process, it made life so much easier, and she even call me the day of the inspection to make sure every thing when okay. great job michelle and may God continue to bless you."
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Michael! We appreciate you. - Tiffany"
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LUMannJr

May 15, 2025

5  out of  5
rating by LUMannJr
"Amazing group of people. Michelle is a great pleasure to work with, I've been in the car business for 16 years and I preach customers service to all of my salesman, and I appreciate her expertise and professionalism. I will be sending all of my automobile customers who purchase from me to see her. ~ Jerome"
We responded:
"Our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you - Tiffany"
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Abigail C

May 14, 2025

1  out of  5
rating by Abigail C
"I’ve been a loyal State Farm customer for years, but my experience with Tiffany Mapp was deeply disappointing. I never felt truly heard or supported. Despite expressing financial hardship, I was consistently overcharged and told I couldn’t adjust my policy. When I asked to see the policy I was paying for, I was denied access—which is unacceptable and concerning. I continued paying my premiums, even when I said I couldn’t afford it, because I was told I had no other option and was “locked in.” This experience has left me feeling taken advantage of and undervalued as a customer."
We responded:
" Hi Abigail, Thank you for your feedback. I understand your frustration regarding the payment situation. Unfortunately, as you know there was no active policy with State Farm under your name. As discussed, I am bound by privacy regulations and legal obligations, which limit my ability to provide certain details. We pride ourselves on taking care of our customers, as reflected in our Google review ratings. I did my best to address your inquiries and provide clarity on a very private and delicate situation, and I apologize if my efforts fell short."
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Ireca MCQUEEN

May 9, 2025

5  out of  5
rating by Ireca MCQUEEN
"I'm so grateful for the on time quick service that was rendered by my new agent.Michelle Jackson. She knows her work and quite an agent of comfort. I really appreciate you Michelle and Thank you for taking care of me."
We responded:
"Ireca, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Tiffany"
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Richard Cooper

May 9, 2025

5  out of  5
rating by Richard Cooper
"Michelle, my State Farm agent was very personable and actually listen to my concerns instead of trying to over talk me. I felt extremely confident in her expertise. She actually put me first and made sure I became a part of the State Farm FAMILY."
We responded:
"Richard, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Tiffany"
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Matt Robles

May 1, 2025

5  out of  5
rating by Matt Robles
"Great team! Saved me over $200 a month from my previous insurance provider !"
We responded:
"Thank you for providing us with a great rating, Matt! I’m happy your insurance experience was so positive. We appreciate your support! - Tiffany"
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Pete Gagne

April 22, 2025

5  out of  5
rating by Pete Gagne
"Excellent, Michelle is NOT high pressure. She is factual and honest, a rare trait in the inspection business. It was an absolute pleasure working with her."
We responded:
"Pete, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Tiffany"
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Alexis Randles

April 21, 2025

5  out of  5
rating by Alexis Randles
"So easy to deal with and polite. Made the entire process smooth."
We responded:
"Alexis, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Tiffany"
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Justin Kah

April 16, 2025

5  out of  5
rating by Justin Kah
"Michelle is one of the kindest people I've had the pleasure of doing business with. If you have any issues she goes above and beyond to help resolve it. So glad this is my local office"
We responded:
"Justin, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Tiffany"