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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Megan Clements

Megan Clements

August 6, 2025

5  out of  5
rating by Megan Clements
"Patti Nottingham was so helpful in helping us decide what was best for our policy and educating us on our options. I highly recommend her! We will definitely be going to Patti for any insurance needs."
We responded:
"Megan, thank you for the awesome feedback! I’m so glad to hear that Patti and the team provided efficient and excellent service. Your recommendation means a lot to us. - Tiffany "
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Andrew Robinson

August 5, 2025

5  out of  5
rating by Andrew Robinson
"I have never anything but professionalism, from the office staff. Quick responses and always very helpful with any issues I have ever had."
We responded:
"Andrew, thank you for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Tiffany "
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Francis Chou

August 5, 2025

5  out of  5
rating by Francis Chou
"very responsive and helpful"
We responded:
"Thank you for your feedback, Francis! We're so glad to hear that you had a positive insurance experience! - Tiffany "
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V Blunt

August 5, 2025

5  out of  5
rating by V Blunt
"Katie is such a Joy to talk to. She is very kind and thoughtful. Always a Pleasant Experience."
We responded:
"V, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Tiffany "
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Gloria McClain

August 4, 2025

5  out of  5
rating by Gloria McClain
"Today, I added another vehicle to my policy with State Farm. Assisting me in this process was Devin. Devin was knowledgeable and able to navigate through the process of getting the additional car insured in a timely manner. I was made aware of my payment amount today and the date of payments moving forward. I was also informed when I would receive my official insurance card from State Farm to replace the temporary card that will be forwarded to me today via email. Thank you Devin for your assistance today and your efficiency in doing so. Gloria McClain"
We responded:
"Gloria, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Tiffany "
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Tommy Corrado

July 31, 2025

5  out of  5
rating by Tommy Corrado
"I would like to say it’s been a pleasure talking with her very knowledgeable very pleasant no pressure very professional. She’s definitely a keeper."
We responded:
"Hi Tommy, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience and that you found our team member to be knowledgeable, pleasant, and professional. We agree—she’s definitely a keeper! Your feedback means a lot to us, and we look forward to serving you again in the future."
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Gomezie Martin

July 29, 2025

5  out of  5
rating by Gomezie Martin
"Great help and knowledgeable staff, Jenna."
We responded:
"Hi Gomezie, Thank you so much for your 5-star review! We’re delighted to hear that Jenna was able to assist you and that you found our staff knowledgeable and helpful. We truly appreciate your feedback and look forward to serving you again soon!"
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Ireca MCQUEEN

July 28, 2025

5  out of  5
rating by Ireca MCQUEEN
"I'm so grateful for the on time quick service that was rendered by my new agent.Michelle Jackson. She knows her work and quite an agent of comfort. I really appreciate you Michelle and Thank you for taking care of me."
We responded:
"Ireca, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Tiffany"
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Suela

July 25, 2025

5  out of  5
rating by Suela
"Katie Rock!! She’s the definition of customer service!! Tiffany Mapp and agency really know how to choose agents!!! Always awesome experience!"
We responded:
"Suela, thank you for taking the time to share this with us! My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Tiffany "
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Justin Palacios

July 24, 2025

5  out of  5
rating by Justin Palacios
"Tiffany was very helpful and a pleasure to work with. She took the time to provide me a quote for renters insurance that could potentially save me even more money, even though that wasn’t the intent of the call. She was also respectful of my time when I mentioned I took a break from work to take the call, and made sure to check in to make sure I wasn’t spending too much time away from work to get everything completed."
We responded:
"Justin, thank you so much for all of your kind words! Reading this positive review made my day. I am always here to help and offer any assistance that you may need! - Tiffany "
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Chad Mickelson

July 22, 2025

5  out of  5
rating by Chad Mickelson
"It was a pleasure working with the team at Tiffany Mapp! Insurance can be daunting but they made it so easy and made us feel properly protected."
We responded:
"Chad, Thank you for your kind words! We’re delighted to hear that the team made the insurance process easy and helped you feel confident and protected. We appreciate your trust and look forward to assisting you in the future! - Tiffany"
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Michelle Savoy

July 21, 2025

5  out of  5
rating by Michelle Savoy
"Michelle was great and I am glad to be with State farm. Thanks 😊"
We responded:
"Michelle, Thank you for the wonderful rating—it means a lot to us! - Tiffany"
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Daswaisha Golden

July 17, 2025

5  out of  5
rating by Daswaisha Golden
"Very helpful and knowledgeable."
We responded:
"Daswaisha, Thank you for your support and the 5 stars! Helping clients like you is why we do what we do. - Tiffany"
Profile photo of Chantel Jones

Chantel Jones

July 16, 2025

5  out of  5
rating by Chantel Jones
"I really needed help insuring my new car. Michelle Jackson was absolutely amazing with taking care of this for me. She made sure that I got everything I needed in a policy. Michelle is very informative which I am grateful for. She answered all of my questions. Giving me the clarity I needed to move forward. Also priced me at a great rate. I truly appreciate her kindness and help. Thank you Michelle Jackson!"
We responded:
"Chantel, Thank you so much for your kind words! Michelle is thrilled to hear she could provide the clarity and support you needed to insure your new car. We’re glad she was able to help with your questions and find you a great rate. We truly appreciate your trust and look forward to assisting you anytime! - Tiffany"
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D Rambach

July 16, 2025

5  out of  5
rating by D Rambach
"The BEST agents and office staff! ALWAYS helpful, professional, and knowledgeable. I am grateful to be a part of the State Farm family. I don’t know what other people do without them!!!"
We responded:
"D, Thank you so much for your wonderful feedback! We’re honored to have you as part of the State Farm family. Our agents and staff truly appreciate your kind words and are always here to help with professionalism and care. We look forward to continuing to serve you! - Tiffany"
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Earle Robinson

July 1, 2025

5  out of  5
rating by Earle Robinson
"Michelle was a big help in getting me reinstated thank you."
We responded:
"Earle, Thank you for your kind words! We’re glad Michelle could help get everything reinstated for you. We appreciate you sharing your experience! - Tiffany"
Profile photo of Randhir Sagar Yadav

Randhir Sagar Yadav

June 25, 2025

5  out of  5
rating by Randhir Sagar Yadav
"State Farm has been amazing. Everyone I have spoken for any questions or help have been outstanding. They get our requests done instantly and follow up closely for any assistance. Highly recommend for having State Farm."
We responded:
"Randhir, Thank you so much for your wonderful feedback! We’re thrilled to hear that our team has been outstanding in answering your questions and handling your requests promptly. Your recommendation means a lot to us, and we’re always here to assist you whenever you need! - Tiffany"
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Lindie Waldron

June 25, 2025

5  out of  5
rating by Lindie Waldron
"Tiffany was so helpful and patient! She was able to walk me through the policies and options! Working with Tiffany was the added bonus of finding such a great deal! She made it easy and quick! ❤️"
We responded:
"Lindie, Thank you so much for your lovely review! We’re thrilled the team was so helpful and patient, making everything easy and quick for you. Finding a great deal is always the cherry on top! We’ll be sure to pass along your kind words. - Tiffany"
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Elvira Mitchem

June 16, 2025

5  out of  5
rating by Elvira Mitchem
"Katie, I believe that’s her name, she was so patient and took her time explaining. I give her 5 star"
We responded:
"Elvira, Thank you for the 5-star rating! We’re so glad Katie was patient and took the time to explain everything clearly. We’ll be sure to pass along your kind words to her! - Tiffany"
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Faye Carr

June 14, 2025

5  out of  5
rating by Faye Carr
"I love the professional and personal caring feeling I get whenever I call in for any reason from the entire staff 💕💕💕"
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Faye. We could not be more happy to see such kind feedback! Thank you - Tiffany"
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John Berli

June 13, 2025

5  out of  5
rating by John Berli
"Jenna was very helpful all around made the process go so smoothly"
We responded:
"John, Thanks for the great rating! We’re here whenever you need us. - Tiffany"
Profile photo of Lou Larmoyeux

Lou Larmoyeux

June 11, 2025

5  out of  5
rating by Lou Larmoyeux
"Quickly and pleasantly handled my issue and gave me a plan to move forward with …"
We responded:
"Lou, We’re grateful for your perfect rating—thanks so much! - Tiffany"
Profile photo of Denise Harrison

Denise Harrison

June 6, 2025

5  out of  5
rating by Denise Harrison
"Katie was very helpful getting my quote for auto insurance and saved me a lot of money!"
We responded:
"Hi Denise, Thank you so much for your wonderful review! We're thrilled to hear that Katie was able to assist you with your auto insurance quote and help you save money. Providing excellent service and ensuring our customers get the best possible coverage at a great value is always our top priority. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again for choosing us, and we look forward to serving you in the future!"
Profile photo of lucia s.

lucia s.

June 5, 2025

5  out of  5
rating by lucia s.
"I worked with Michele Jackson to get a new car insurance quote. She did a great job helping me switch to her company and I got an amazing quote saving me money. She was always available and it was a pleasure working with her. I highly recommend her to anyone looking for new car insurance"
We responded:
"Hi Lucia, Thank you so much for your glowing review! We’re thrilled to hear that Michele provided exceptional service and made the process of switching your car insurance smooth and stress-free. Saving money while getting great coverage is always a win, and it’s wonderful to know Michele was there every step of the way to assist you. We truly appreciate your recommendation and are so glad you had such a positive experience with our office. "
Profile photo of Jeff Moody

Jeff Moody

June 3, 2025

5  out of  5
rating by Jeff Moody
"This particular State Farm agent’s staff are always on top of things answering questions or advising when necessary! It makes the unwanted task of dealing with any insurance matters much easier and they respect their customers!!"
We responded:
"Thank you so much for your kind words and for being a loyal customer! We’re thrilled to hear that our team has been able to make your insurance experience easier and provide the support you need. Your continued trust and support mean the world to us. If you ever have questions or need assistance, we’re always here for you. Thanks for being part of our State Farm family!"