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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael F

October 30, 2026

5  out of  5
rating by Michael F
"Michelle was terrific. Prompt, professional and courteous. Highly recommended"
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sandi gordon

October 26, 2026

5  out of  5
rating by sandi gordon
"Jenna is always very nice and knowledgeable . She makes paying my bill painless. 😃"
We responded:
"Hi Sandi, thank you so much for your kind review! I’m so glad to hear that Jenna consistently provides you with friendly, knowledgeable service and makes taking care of your bill quick and painless. I’m grateful to have her on my team, and we truly appreciate your continued trust and loyalty to our agency!"
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Keeping up with the Joneses

October 26, 2026

5  out of  5
rating by Keeping up with the Joneses
"Michelle she was very professional and helpful"
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Justina Smith

October 24, 2026

5  out of  5
rating by Justina Smith
"Michelle is the best I’ve been working with her for well over a year recommended people to her. No one’s ever had a bad thing to say she’s always willing to help to go above and beyond."
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Monica Youngblood

October 22, 2026

5  out of  5
rating by Monica Youngblood
"Walking into Tiffany Mapp State Farm office one of the first people you’re greeted by is Ms. Katie , and her beautiful smile. She’s very professional, knowledgeable, and her customer service overall is exceptional. Thank you again Ms. Katie for assisting our family."
We responded:
"Hi Monica, Macey loves helping people and providing excellent customer service is our #1 priority. Thank you for trusting us with your home and auto insurance. Welcome to the family!"
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Whitney Trino

October 22, 2026

5  out of  5
rating by Whitney Trino
"Carson was so helpful with providing some info I needed and went above and beyond offering his time answering many questions I had!! He is amazing!!"
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Nateari Grimes

October 21, 2026

5  out of  5
rating by Nateari Grimes
"From Tiffany’s help I had a great experience! She was very nice, helpful, and professional throughout the entire process. She made everything easy to understand and was very patient with me. I really appreciate her kindness and excellent customer service. Definitely a 5-star experience!"
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Haley Walk

October 21, 2026

5  out of  5
rating by Haley Walk
"State farm has been my favorite. Tiffany, Jenna and Dana are so amazing! 10 out of 10 for sure. I wish I could put more stars on their name. Thank you for all your help"
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Arsie Hairston

October 21, 2026

5  out of  5
rating by Arsie Hairston
"Katie was awesome 👌 she got me taken care of in no time and she was super nice. But to be honest I always get great results and attention from everyone I speak to in Tiffany's office. Thanks yall!!"
We responded:
"Hi Ms. Arsie, Thank you so much for your wonderful review! We’re thrilled to hear that Katie took great care of you and that you consistently receive excellent service from everyone here. Your loyalty means the world to us, and we truly appreciate you choosing us time and time again. We look forward to continuing to provide you with the great results and attention you deserve!"
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Julian Willis

October 20, 2026

5  out of  5
rating by Julian Willis
"I've been a policy holder of theirs since 2019!"
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Sara Schumacher

October 19, 2026

5  out of  5
rating by Sara Schumacher
"I have been with State Farm for my entire driving history. The local office of Tiffany Mapp is beyond excellent. Patti specifically is VERY engaged, responsive and always looking out for the best interest of the customer. That is hard to find these days. 10/10 recommend."
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Shermarwin Sherman

October 17, 2026

5  out of  5
rating by Shermarwin Sherman
"I would like to thank Michelle for handling my situation with my coverage.i was very please with the quotes she has giving me She is very prompt and efficient. I look forward continuing doing business with state farm..."
We responded:
"Sherman, thank you so much for the 5-star review! We’re glad you had a pleasant experience and that we could help with your coverage needs. We truly appreciate your business and your kind words!"
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Kristin Carter

October 16, 2026

5  out of  5
rating by Kristin Carter
"I had such a wonderful experience working with Patti! She took the time to thoroughly answer all of my questions and made sure I understood everything. She was professional, knowledgeable, patient, and incredibly helpful throughout the entire process. Patti is truly an asset to her company, and it’s clear that she takes pride in providing excellent service. Employees like her make such a positive difference, and I hope her hard work and dedication are recognized. Thank you, Patti, for going above and beyond!"
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John Lombardi

October 16, 2026

5  out of  5
rating by John Lombardi
"I called to ask about added coverage. The information was helpful. The inaction was pleasant and friendly."
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Jeffrey Thomas

October 14, 2026

5  out of  5
rating by Jeffrey Thomas
"I had an excellent interaction with Jenna. She answered my question immediately. It is of my opinion that Jenna and the entire staff is professional, courteous and polite. I switched from Progressive to State Farm and by doing so it reduced my premiums by half. I highly suggest that you contact them to see what can be done for you."
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Cheryl Kelly

October 13, 2026

5  out of  5
rating by Cheryl Kelly
"The young lady was very professional with me and took the time to answer my questions"
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Teresa Daniels

October 13, 2026

5  out of  5
rating by Teresa Daniels
"I feel so appreciative with your service and I wanna give Jenna the person I spoke to today a 5 starr rate she's always a pleasure speaking to she always help me and so polite 🥰"
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Tonya Lucas

October 13, 2026

5  out of  5
rating by Tonya Lucas
"Eva was very helpful. She answered all my questions and gave me clarity on the issue I had.Thank you to her and State Farm."
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chiquita moorehead

October 12, 2026

5  out of  5
rating by chiquita moorehead
"I had a great experience working with Carson! He was incredibly knowledgeable, helpful, kind, and patient throughout the entire process of finding the right insurance coverage for me. He took the time to explain my options, answer my questions, and make sure I understood what I was getting. I never felt rushed or pressured, and I truly appreciated how much effort he put into helping me find coverage that worked for my needs and budget. It’s refreshing to work with someone who is not only well-informed but also genuinely cares about helping their customers. Carson made the process so much easier, and I’m very grateful for his help. I would absolutely recommend working with him! And it was his kindness that overall made me choose this company."
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Keston Ettienne

October 7, 2026

5  out of  5
rating by Keston Ettienne
"Very professional. Rates are very competitive. The entire process was very smooth and efficient:"
We responded:
"Hi Keston, thank you for the wonderful 5-star review! We’re so glad you found our team professional and the entire process smooth and efficient. We truly appreciate the opportunity to earn your business and help with your insurance needs!"
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Richard Mitchell

October 5, 2026

5  out of  5
rating by Richard Mitchell
"Jenna was very pleasant and knowledgeable and provided me with additional insurance benefits"
We responded:
"Hi Richard,thank you for the 5-star review! We’re so glad Jenna provided you with knowledgeable, friendly service and helped you explore additional coverage options that fit your needs. We truly appreciate your trust in our team!"
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Cedric Spring

October 2, 2026

5  out of  5
rating by Cedric Spring
"Very courteous and professional."
We responded:
"HI Cedric, thank you for the 5-star review! We’re so glad you had a positive experience with our team. Providing courteous, professional service is always our goal, and we truly appreciate your business!"
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Michelle Shofter

October 1, 2026

5  out of  5
rating by Michelle Shofter
"Carson was able and willing to tailor my policy to best fit my personal needs!"
We responded:
"Hi Michelle, thank you for the 5-star review! We’re so glad Carson took the time to understand your individual needs and help tailor your coverage accordingly. We truly appreciate you trusting our team with your insurance needs!"
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Bill Bosco

October 1, 2026

5  out of  5
rating by Bill Bosco
"I love Tiffany Mapp and her staff Michelle/Jenna! They are fantastic!"
We responded:
"Hi Bill, thank you so much for your kind words and, most importantly, for your loyalty and trust in our agency over the years! It truly means so much to us. Michelle, Jenna, and I are incredibly grateful to have you as part of our agency family, and we look forward to continuing to take great care of you for many years to come!"
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Gayle Webb

October 1, 2026

5  out of  5
rating by Gayle Webb
"Home owners insurance- was very helpful"
We responded:
"Hi Gayle, thank you for the 5-star review! We’re glad our team could make the homeowners insurance process helpful and easy to understand. We truly appreciate the opportunity to assist with protecting your home!"