State Farm® Insurance Agent Tiffany Mapp
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Nalley (JonNal)
January 9, 2026
"This was my first time working with State Farm. I am well please about the substantial savings (nearly $300/month) Michelle Jackson was able to recover for me and my family. Would have be more, but i have youngsters. She also informed me of multiple venues of coverage, i.e.; life, home, and renters. If first impressions are special moments to shine bright; diamond 💎 status. Thank you for your professionalism and kindness."
Stuart Farmer
January 9, 2026
"Very kind and helpful"
Denica Caldwell
January 5, 2026
"This is the best start to the new year I've had in a long time, thank you Mr. Devin. Have a great year also!"
JoAnne Bryant
January 5, 2026
"Jenna was truly helpful with answering my billing question. She gave me reassurance and answered my question regarding my most recent payment. Definitely an asset to State Farm! And the best part is that EVERY representative is the same!! I LOVE STATE FARM!!"
"Thank you, JoAnne, for your amazing 5-star review! We're thrilled to hear that Jenna provided you with knowledgeable, professional, thorough, and helpful service. We'll be sure to pass along your compliments to her. Your feedback is greatly appreciated, and we're glad to have Jenna on the team. Thank you again for your kind words and support!"
antionette smith
January 5, 2026
"Talk with Jenna, very friendly and professional. Jenna took payment and emailed my confirmation."
Dennis Hamilton
January 3, 2026
"Katie was great help when I recently called regarding the autopay on my homeowners insurance policy. Super friendly, knowledgeable, and provided answers to my questions without hesitation!"
Sherrie West
December 30, 2025
"I had the opportunity to speak with Jena and she saved me money on my auto insurance. Thank you for your patience and support through this process."
Julia Boster
December 22, 2025
"Very kind and helpful"
"Hi Mrs. Boster, Thank you so much for your kind words and for being a valued State Farm customer! We truly appreciate your loyalty and are always here to provide the support you need."
Chris Mo
December 18, 2025
"Great help much appreciated"
"Chris, thank you for the 5-stars! - Tiffany "
DerHundKaiser
December 17, 2025
"Always helpful, Jenna has been my main contact for a while, but every experience with Tiffany and Jenna has been A+"
"Hi, Thank you so much for your kind words! Providing excellent service is our #1 priority. We truly appreciate your trust and look forward to continuing to assist you!"
Sandra Jenkins
December 16, 2025
"Michelle was absolutely the best! She is so pleasant, professional, and a great listener! She assisted me with getting information for a quote on homeowners insurance and guided me with all the information needed. I have several products with Tiffany Mapp Insurance and highly recommend her service. The office is the absolute best!"
"Hi Ms. Jenkins, Thank you so much for your kind words and for being a valued State Farm customer! We're delighted to hear that Michelle provided you with such professional and attentive service. We truly appreciate your recommendation and look forward to serving you again in the future!"
IAmTheStorm Stormy
December 15, 2025
"I needed a little more insurance and so I went back to Jenna at State Farm and she set me up and saved me money. Now I have three policies with them. Jenna and Michelle are very friendly and answered all my questions. I highly recommend them."
"Hello, thank you for the fantastic review! We’re so glad to hear that our team was helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Tiffany "
Arnez Riley
December 2, 2025
"Tiffany was understanding with delaying my account payment. Great to talk to and a great agent!"
"Hi Arnez, Thank you so much for your kind words! Providing excellent service is our top priority. We appreciate your patience and are always here to help. Looking forward to assisting you again!"
Abigail Grenon
December 2, 2025
"Michelle and Jenna always goes above and beyond as agents, they deserves a raise. Always available to answer any questions anytime and they are truly a blessing to have as an agent. Thank you for having such amazing agents."
"Hi Abigail! Thank you so much for your kind words and continued trust! We’re thrilled to hear that Michelle and Jenna have consistently gone above and beyond to support you. They truly are dedicated professionals, and we’ll be sure to share your wonderful feedback with them. It’s a pleasure to have you as a valued customer, and we look forward to assisting you for many years to come!"
Alexander Williams
December 1, 2025
"Ms. Jenna was ABSOLUTELY AMAZING and VERY HELPFUL...State Farm has really looked out for me in my time of need with their wonderful customer service"
"Alexander, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Tiffany"
Windell Bartley
December 1, 2025
"Everything was good from the time she answer the phone til we ended the call"
"Windell, thank you so much for the kind review. We appreciate you and your business! - Tiffany"
Michelle Manucy
December 1, 2025
"I had an outstanding experience working with Jenna at State Farm. From the moment I reached out, she was warm, patient, and incredibly knowledgeable. She took the time to understand exactly what I needed and explained everything clearly, without any pressure or confusion. Jenna went above and beyond to make the process smooth and stress-free. Her professionalism and genuine willingness to help truly set her apart. It’s rare to find someone who not only knows their work so well but also genuinely cares about their customers. I’m extremely grateful for her support and highly recommend Jenna to anyone looking for exceptional service at State Farm. She’s absolutely fantastic!"
"Michelle, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Tiffany "
Elvira Mitchem
November 25, 2025
"Katie, I believe that’s her name, she was so patient and took her time explaining. I give her 5 star"
"Elvira, Thank you for the 5-star rating! We’re so glad Katie was patient and took the time to explain everything clearly. We’ll be sure to pass along your kind words to her! - Tiffany"
Jessica S Nowak
November 20, 2025
"Excellent service from Jenna!"
"Hi Jessica, Thank you for your wonderful feedback! We’re so glad to hear that Jenna provided you with excellent service. Providing excellent service is our top priority. We appreciate your support and look forward to assisting you again!"
Harriett Frison
November 20, 2025
"Michelle is the best. She explained my policy in detail and she was genuinely interested in what was best for me. Thank you so much for caring. I wish more companies had employees with this same attitude. State Farm you have a gem. Michelle deserves a raise 😊"
"Hi Harriett, Thank you so much for your kind and encouraging words! We’re thrilled to hear that Michelle provided you with such thorough and caring service. She truly is a gem, and we’re lucky to have her on our team. Your feedback means a lot to us, and we’ll be sure to share your praise with Michelle. Thanks again for choosing Tiffany Mapp State Farm!"
Crystal J. Spates
November 20, 2025
"Tiffany and her staff were amazing to work with. What I appreciated the most was the knowledge base of the team; they answered all of my questions and walked me through what worked best for me and my overall life goals. Easy to work with, friendly staff, great customer service!"
"Hi Crystal, Thank you so much for your wonderful review! We’re delighted to hear that our team was able to provide knowledgeable and personalized support to help you achieve your goals. It means a lot to us that you found our staff friendly and easy to work with. We truly appreciate your kind words and look forward to continuing to serve you"
Lauren Brew
November 18, 2025
"Katie could not have been any more helpful."
"Hi Lauren, Thank you so much for your kind words! We’re thrilled to hear that Katie was able to provide you with such helpful and attentive service. Providing the best possible service is a responsibility we take seriously. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Gloria McClain
November 18, 2025
"Today, I added homeowner insurance to my State Farm account. Thanks to Michelle, what had become a very frustrating experience of trying to secure home insurance on my own, Michelle provided valuable assistance. I was able to bundle my car and auto insurance together and saved over a $100 by doing so. Thank you Michelle for providing me with some piece of mind by getting my home insured and the bonus of the financial savings. Gloria McClain"
"Gloria, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Tiffany "
Shelita Watkins
November 11, 2025
"Very Friendly Service"
"Shelita, thank you so much for the 5-star review! We appreciate it. - Tiffany "
L Weatherby
November 11, 2025
"So knowledgeable and great to deal with! Update: Dealing with Devin today was a great experience. He, like Ms Mapp is so knowledgeable and patient, explaining terms in laypersons terms. Another five star experience;I have been a State Farm customer since 1994 for a reason."
"Hi Lisa! Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found our team knowledgeable and great to deal with. Your loyalty means the world to us, and we look forward to continuing to provide you with excellent service. If you ever need anything, don't hesitate to reach out!"