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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Grant Davis

February 14, 2026

5  out of  5
rating by Grant Davis
"Very good Katie is the nicest dosn’t mind talking, listening"
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Clayton Patterson

February 12, 2026

5  out of  5
rating by Clayton Patterson
"Jenna was awesome in assisting me with my policy questions and renewal"
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JoAnne Bryant

February 10, 2026

5  out of  5
rating by JoAnne Bryant
"Jenna was truly helpful with answering my billing question. She gave me reassurance and answered my question regarding my most recent payment. Definitely an asset to State Farm! And the best part is that EVERY representative is the same!! I LOVE STATE FARM!!"
We responded:
"Thank you, JoAnne, for your amazing 5-star review! We're thrilled to hear that Jenna provided you with knowledgeable, professional, thorough, and helpful service. We'll be sure to pass along your compliments to her. Your feedback is greatly appreciated, and we're glad to have Jenna on the team. Thank you again for your kind words and support!"
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Max G

February 9, 2026

5  out of  5
rating by Max G
"Great service. Jenna is an absolute sweetheart. She handled my inquiry with a lot of care and attention and had everything worked out that same day. I'm happy to be a customer here. Thank you so much. I appreciate all your help!"
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Angie

February 9, 2026

5  out of  5
rating by Angie
"Very knowledgeable. Enjoy working with her. So appreciate having someone to talk to instead of just the Internet. Thank you!"
We responded:
"Angie, I appreciate the kind feedback! - Tiffany"
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Sandra

February 7, 2026

5  out of  5
rating by Sandra
"Michelle was extremely helpful and professional! She answered ALL my questions, took her time to set up my policy and was very knowledgeable! She even stayed way past her closing time on the phone helping me. 5 stars all the way!"
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DONNA

February 6, 2026

5  out of  5
rating by DONNA
"I love the lady in office. She every helpful. When I call .and very nice.."
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Jonathan Nalley (JonNal)

February 5, 2026

5  out of  5
rating by Jonathan Nalley (JonNal)
"This was my first time working with State Farm. I am well please about the substantial savings (nearly $300/month) Michelle Jackson was able to recover for me and my family. Would have been more, but i have youngsters. She also informed me of multiple venues of coverage, i.e.; life, home, and renters. If first impressions are special moments to shine bright; diamond 💎 status. Thank you for your professionalism and kindness."
We responded:
"Hi Jonathan, thank you so much for your wonderful review! We’re thrilled to hear that Michelle was able to help you achieve such significant savings and provide valuable information about your coverage options. It’s our goal to make every first impression a memorable one, and your kind words truly mean a lot. We appreciate your trust and look forward to supporting you and your family for years to come!"
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Tiffany Paulk

February 5, 2026

5  out of  5
rating by Tiffany Paulk
"I love statefarm the have always gave me the best customer service i highly recommend 🫶🏾"
We responded:
"Hi Tiffany, thank you for being a long-time valued customer. We appreciate you and your kind words. We’re thrilled to hear that you’ve consistently received excellent customer service from us. Your support means a lot to us, and we look forward to continuing to serve you in the future!"
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antionette smith

February 3, 2026

5  out of  5
rating by antionette smith
"Talk with Jenna, very friendly and professional. Jenna took payment and emailed my confirmation."
We responded:
"Hi Ms. Antionette! Thank you for your kind feedback! We're glad to hear that Jenna provided friendly and professional service, and that the payment process was smooth. We appreciate your loyalty and for choosing us!"
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Denise Gonzalez

February 3, 2026

5  out of  5
rating by Denise Gonzalez
"I've had the pleasure of working with Michelle, I'm a new business owner and didn't understand all of my different options. I was able to set up my business insurance and also get cheaper personal auto insurance. Michelle also went above and beyond to make sure all of my documents reached the right entity's to continue with my business successfully. Thank you so much Michelle the process would've been difficult without you. I will continue to send business your way because you were honest, straight forward and you educated me through the process. you're an amazing business woman. Thanks again. A. King homeimprovement"
We responded:
"Hi Denise, small business owners are so important to the local community, and we love helping people like you! I'm so happy Michelle was able to save you money on your auto insurance and your small businessowners insurance. Welcome to the family Denise!"
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Christie Dietrich

January 28, 2026

5  out of  5
rating by Christie Dietrich
"Katie is always such a pleasure to speak to. I recommend State Farm to everyone and this office specifically for Katie bc I love her"
We responded:
"Hi Christie, Thank you so much for your kind words and recommendation! We’re delighted to hear that Katie has made such a positive impact and that you enjoy working with her. We’re proud to have her as part of our team and truly appreciate your continued trust in our office."
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Liana Jean Julien

January 21, 2026

5  out of  5
rating by Liana Jean Julien
"Michelle knows exactly what she’s doing! She was very quick and kind to get me insured. She answered all my questions and throughly explained anything I didn’t understand. State Farm as a whole is a great insurance/investment. Thank you Michelle for helping me & taking your time to make sure I received everything I needed. State Farm is blessed to have you! May God continue to bless you all the more!"
We responded:
"Hi Liana, thank you so much for your kind words and thoughtful review! We're thrilled to hear that Michelle provided you with excellent service and made the insurance process smooth and clear. We are truly blessed to have Michelle on the team. May God bless you abundantly as well! "
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Benny Moore

January 15, 2026

5  out of  5
rating by Benny Moore
"The customer service is immaculate the best I’ve ever had with dealing with insurance.Tiffany Mapp you are blessed to have the staff that you have working with you."
We responded:
"Hi Benny! Thank you so much for your wonderful review! We’re thrilled to hear that our customer service exceeded your expectations. We’re committed to delivering the best service possible, and your feedback means the world to us. It’s a pleasure working with amazing customers like you!"
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Maurice Bahari

January 13, 2026

5  out of  5
rating by Maurice Bahari
"Mr. Mark Williams provided excellent customer service and addressed all of my concerns in a timely manner. Thanks Mark. You the Man!"
We responded:
"Hi Maurice, thank you for the kind review. We look forward to working with you in the future!"
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Stuart Farmer

January 9, 2026

5  out of  5
rating by Stuart Farmer
"Very kind and helpful"
We responded:
"Hi Stuart! Your 5-star rating means a lot to our team. Thank you!"
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Denica Caldwell

January 5, 2026

5  out of  5
rating by Denica Caldwell
"This is the best start to the new year I've had in a long time, thank you Mr. Devin. Have a great year also!"
We responded:
"Hi Denica, Thank you so much for your kind words! I’m glad Devin could help make your start to the new year a great one. Wishing you a fantastic year ahead as well! Thank you for choosing us as your local insurance agency."
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Dennis Hamilton

January 3, 2026

5  out of  5
rating by Dennis Hamilton
"Katie was great help when I recently called regarding the autopay on my homeowners insurance policy. Super friendly, knowledgeable, and provided answers to my questions without hesitation!"
We responded:
"Hi Mr. Hamilton, Thank you so much for your wonderful review! We’re thrilled to hear that Katie provided friendly and knowledgeable support with your homeowners insurance autopay. Your kind words mean a lot to us, and we’re always here to help whenever you need. Thanks again for choosing us!"
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Sherrie West

December 30, 2025

5  out of  5
rating by Sherrie West
"I had the opportunity to speak with Jena and she saved me money on my auto insurance. Thank you for your patience and support through this process."
We responded:
"Hi Sherrie! Thank you so much for your kind words! I’m glad Jenna was able to help you save on your auto insurance. We appreciate your trust and are always here to support you. Thanks again for choosing us!"
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Julia Boster

December 22, 2025

5  out of  5
rating by Julia Boster
"Very kind and helpful"
We responded:
"Hi Mrs. Boster, Thank you so much for your kind words and for being a valued State Farm customer! We truly appreciate your loyalty and are always here to provide the support you need."
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Chris Mo

December 18, 2025

5  out of  5
rating by Chris Mo
"Great help much appreciated"
We responded:
"Chris, thank you for the 5-stars! - Tiffany "
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DerHundKaiser

December 17, 2025

5  out of  5
rating by DerHundKaiser
"Always helpful, Jenna has been my main contact for a while, but every experience with Tiffany and Jenna has been A+"
We responded:
"Hi, Thank you so much for your kind words! Providing excellent service is our #1 priority. We truly appreciate your trust and look forward to continuing to assist you!"
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Sandra Jenkins

December 16, 2025

5  out of  5
rating by Sandra Jenkins
"Michelle was absolutely the best! She is so pleasant, professional, and a great listener! She assisted me with getting information for a quote on homeowners insurance and guided me with all the information needed. I have several products with Tiffany Mapp Insurance and highly recommend her service. The office is the absolute best!"
We responded:
"Hi Ms. Jenkins, Thank you so much for your kind words and for being a valued State Farm customer! We're delighted to hear that Michelle provided you with such professional and attentive service. We truly appreciate your recommendation and look forward to serving you again in the future!"
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IAmTheStorm Stormy

December 15, 2025

5  out of  5
rating by IAmTheStorm Stormy
"I needed a little more insurance and so I went back to Jenna at State Farm and she set me up and saved me money. Now I have three policies with them. Jenna and Michelle are very friendly and answered all my questions. I highly recommend them."
We responded:
"Hello, thank you for the fantastic review! We’re so glad to hear that our team was helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Tiffany "
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Arnez Riley

December 2, 2025

5  out of  5
rating by Arnez Riley
"Tiffany was understanding with delaying my account payment. Great to talk to and a great agent!"
We responded:
"Hi Arnez, Thank you so much for your kind words! Providing excellent service is our top priority. We appreciate your patience and are always here to help. Looking forward to assisting you again!"